# Grafana Cloud: Incident updated: Grafana Cloud unavailibity in the prod-gb-south-0 region

**Summary:** _summary pending_
## Part of an outage event

- [Google Cloud europe-west2 outage, Oct 20, 2026: 19 vendors, 19 incidents](https://rewindex.com/events/2026-10-20-google-cloud-europe-west2)
- This incident names Google Cloud / europe-west2 (location or integration). (hop 1, posted +6 h 35 min vs Google Cloud’s own post)
- Evidence: “…estigate this issue. Between 06:15 and 12:15 UTC, Grafana Cloud Frontend Observability in GCP UK (prod-gb-south-0) experienced errors accepting incoming telemetry data. This has been resolved and Fron…”

```mermaid
flowchart LR
  root["Google Cloud europe-west2<br/>posted 06:08 UTC"]:::root
  before["Posted before Google Cloud did<br/>1 vendor, 1 blamed Google Cloud<br/>JFrog"]:::blames
  root --> before
  h1["Within an hour<br/>4 vendors, 4 blamed Google Cloud<br/>Aiven, Northflank, Elastic Cloud, dbt Labs"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed Google Cloud<br/>MongoDB Atlas, Sourcegraph, CockroachDB, ClickHouse Cloud"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 1 blamed Google Cloud<br/>Grafana Cloud, Confluent"]:::blames
  root --> later
  me["Grafana Cloud (this incident)<br/>posted +6 h 35 min"]:::me
  later --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-20 07:03 UTC · Detected: 2026-10-20 07:03 UTC
- [Source: https://stspg.io/blcsc38zxjxw](https://stspg.io/blcsc38zxjxw)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)
- Versions: before incident\_version:278/4z62z17qh88l@3f18ecad1c86 → after incident\_version:278/4z62z17qh88l@732765028c08
- Change 1 of 5 for this incident

Incident page (full timeline): [Grafana Cloud unavailibity in the prod-gb-south-0 region](https://rewindex.com/company/grafana-cloud/incidents/4z62z17qh88l.md)
## What changed

**1. Removed: Affected components**

```diff
- AWS Australia - prod-ap-southeast-2, AWS Australia - prod-ap-southeast-2: Alertmanager, AWS Australia - prod-ap-southeast-2: Alertmanager and Rules Configuration API, AWS Australia - prod-ap-southeast-2: Ingestion, AWS Australia - prod-ap-southeast-2: Metrics Generator, AWS Australia - prod-ap-southeast-2: Querying, AWS Australia - prod-ap-southeast-2: Rule Evaluation, AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-1: API, AWS Australia - prod-au-southeast-1: Public Probes, AWS Brazil - prod-sa-east-1, AWS Brazil - prod-sa-east-1: Alertmanager, AWS Brazil - prod-sa-east-1: Alertmanager and Rules Configuration API, AWS Brazil - prod-sa-east-1: API, AWS Brazil - prod-sa-east-1: Ingestion, AWS Brazil - prod-sa-east-1: Metrics Generator, AWS Brazil - prod-sa-east-1: Public Probes, AWS Brazil - prod-sa-east-1: Querying, AWS Brazil - prod-sa-east-1: Rule Evaluation, AWS Canada prod-ca-central-1, AWS Canada - prod-ca-east-0, AWS Canada - prod-ca-east-0: Alertmanager, AWS Canada - prod-ca-east-0: Alertmanager and Rules Configuration API, AWS Canada - prod-ca-east-0: API, AWS Canada - prod-ca-east-0: Ingestion, AWS Canada - prod-ca-east-0: Metrics Generator, AWS Canada - prod-ca-east-0: Public Probes, AWS Canada - prod-ca-east-0: Querying, AWS Canada - prod-ca-east-0: Rule Evaluation, AWS East (VA) prod-us-east-1, AWS EU West - prod-eu-west-4: API, AWS EU West - prod-eu-west-4: Public Probes, AWS Germany prod-eu-central-1, AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-2: Alertmanager, AWS Germany - prod-eu-west-2: Alertmanager and Rules Configuration API, AWS Germany - prod-eu-west-2: API, AWS Germany - prod-eu-west-2: Ingestion, AWS Germany - prod-eu-west-2: Metrics Generator, AWS Germany - prod-eu-west-2: Public Probes, AWS Germany - prod-eu-west-2: Querying, AWS Germany - prod-eu-west-2: Rule Evaluation, AWS Germany - prod-eu-west-4, AWS India - prod-ap-south-1, AWS India - prod-ap-south-1: Alertmanager and Rules Configuration API, AWS India - prod-ap-south-1: API, AWS India - prod-ap-south-1: Ingestion, AWS India - prod-ap-south-1: Metrics Generator, AWS India - prod-ap-south-1: Public Probes, AWS India - prod-ap-south-1: Querying, AWS India - prod-ap-south-1: Rule Evaluation, AWS Indonesia - prod-ap-southeast-2, AWS Indonesia - prod-ap-southeast-2: API, AWS Indonesia - prod-ap-southeast-2: Public Probes, AWS Indonesia - prod-ap-southeast-3, AWS Ireland eu-west-1, AWS Ireland - prod-eu-west-6, AWS Ireland - prod-eu-west-6: API, AWS Ireland - prod-eu-west-6: Ingestion, AWS Ireland - prod-eu-west-6: Metrics Generator, AWS Ireland - prod-eu-west-6: Public Probes, AWS Ireland - prod-eu-west-6: Querying, AWS Japan - prod-ap-northeast-0, AWS Japan - prod-ap-northeast-0: Alertmanager and Rules Configuration API, AWS Japan - prod-ap-northeast-0: API, AWS Japan - prod-ap-northeast-0: Ingestion, AWS Japan - prod-ap-northeast-0: Metrics Generator, AWS Japan - prod-ap-northeast-0: Public Probes, AWS Japan - prod-ap-northeast-0: Querying, AWS Japan - prod-ap-northeast-0: Rule Evaluation, AWS Singapore - prod-ap-southeast-1, AWS Singapore - prod-ap-southeast-1: Alertmanager, AWS Singapore - prod-ap-southeast-1: Alertmanager and Rules Configuration API, AWS Singapore - prod-ap-southeast-1: API, AWS Singapore - prod-ap-southeast-1: Ingestion, AWS Singapore - prod-ap-southeast-1: Metrics Generator, AWS Singapore - prod-ap-southeast-1: Public Probes, AWS Singapore - prod-ap-southeast-1: Querying, AWS Singapore - prod-ap-southeast-1: Rule Evaluation, AWS Sweden eu-north-1, AWS Sweden - prod-eu-north-0, AWS Sweden - prod-eu-north-0: Alertmanager, AWS Sweden - prod-eu-north-0: Alertmanager and Rules Configuration API, AWS Sweden - prod-eu-north-0: API, AWS Sweden - prod-eu-north-0: Ingestion, AWS Sweden - prod-eu-north-0: Metrics Generator, AWS Sweden - prod-eu-north-0: Public Probes, AWS Sweden - prod-eu-north-0: Querying, AWS Sweden - prod-eu-north-0: Rule Evaluation, AWS Switzerland eu-central-2, AWS Switzerland - prod-eu-central-0, AWS Switzerland - prod-eu-central-0: API, AWS Switzerland - prod-eu-central-0: Ingestion, AWS Switzerland - prod-eu-central-0: Metrics Generator, AWS Switzerland - prod-eu-central-0: Public Probes, AWS Switzerland - prod-eu-central-0: Querying, AWS UAE - prod-me-central-1, AWS UAE - prod-me-central-1: Alertmanager, AWS UAE - prod-me-central-1: Alertmanager and Rules Configuration API, AWS UAE - prod-me-central-1: API, AWS UAE - prod-me-central-1: Ingestion, AWS UAE - prod-me-central-1: Metrics Generator, AWS UAE - prod-me-central-1: Public Probes, AWS UAE - prod-me-central-1: Querying, AWS UAE - prod-me-central-1: Rule Evaluation, AWS UK - prod-gb-south-1, AWS UK - prod-gb-south-1: API, AWS UK - prod-gb-south-1: Public Probes, AWS US East - prod-us-east-0, AWS US East - prod-us-east-0: Alertmanager, AWS US East - prod-us-east-0: Alertmanager and Rules Configuration API, AWS US East - prod-us-east-0: API, AWS US East - prod-us-east-0: Ingestion, AWS US East - prod-us-east-0: Metrics Generator, AWS US East - prod-us-east-0: Public Probes, AWS US East - prod-us-east-0: Querying, AWS US East - prod-us-east-0: Rule Evaluation, AWS US East - prod-us-east-2, AWS US East - prod-us-east-2: API, AWS US East - prod-us-east-2: Ingestion, AWS US East - prod-us-east-2: Metrics Generator, AWS US East - prod-us-east-2: Public Probes, AWS US East - prod-us-east-2: Querying, AWS US East - prod-us-east-3, AWS US East - prod-us-east-3: API, AWS US East - prod-us-east-3: Ingestion, AWS US East - prod-us-east-3: Metrics Generator, AWS US East - prod-us-east-3: Public Probes, AWS US East - prod-us-east-3: Querying, AWS US East (VA) - prod-us-east-3, AWS US West - prod-us-west-0, AWS US West - prod-us-west-0: Alertmanager, AWS US West - prod-us-west-0: Alertmanager and Rules Configuration API, AWS US West - prod-us-west-0: API, AWS US West - prod-us-west-0: Ingestion, AWS US West - prod-us-west-0: Metrics Generator, AWS US West - prod-us-west-0: Public Probes, AWS US West - prod-us-west-0: Querying, AWS US West - prod-us-west-0: Rule Evaluation, AWS West prod-us-west-2, Azure Germany - prod-eu-west-1, Azure Germany - prod-eu-west-1: Ingestion, Azure Germany - prod-eu-west-1: Metrics Generator, Azure Germany - prod-eu-west-1: Querying, Azure Netherlands - prod-eu-west-3, Azure Netherlands - prod-eu-west-3: Alertmanager, Azure Netherlands - prod-eu-west-3: Alertmanager and Rules Configuration API, Azure Netherlands - prod-eu-west-3: API, Azure Netherlands - prod-eu-west-3: Ingestion, Azure Netherlands - prod-eu-west-3: Metrics Generator, Azure Netherlands - prod-eu-west-3: Public Probes, Azure Netherlands - prod-eu-west-3: Querying, Azure Netherlands - prod-eu-west-3: Rule Evaluation, Azure UAE - prod-me-central-2, Azure US Central - prod-us-central2: API, Azure US Central - prod-us-central2: Public Probes, Azure US Central - prod-us-central-7, Azure US Central - prod-us-central7: API, Azure US Central - prod-us-central-7: Ingestion, Azure US Central - prod-us-central7: Public Probes, Azure US Central - prod-us-central-7: Querying, Azure US Central - us-central2, Azure US Central - us-central2: Alertmanager, Azure US Central - us-central2: Alertmanager and Rules Configuration API, Azure US Central - us-central2: Ingestion, Azure US Central - us-central2: Metrics Generator, Azure US Central - us-central2: Querying, Azure US Central - us-central2: Rule Evaluation, Azure US Central - us-central7, Azure US Central - us-central7: Ingestion, Cloud logs, Cloud Output Test Runs, Cloud Test Runs, Federal Cloud - AWS US Gov West, GCk6 App, GCP Australia - prod-au-southeast-0, GCP Australia - prod-au-southeast-0: Alertmanager, GCP Australia - prod-au-southeast-0: Alertmanager and Rules Configuration API, GCP Australia - prod-au-southeast-0: API, GCP Australia - prod-au-southeast-0: Ingestion, GCP Australia - prod-au-southeast-0: Metrics Generator, GCP Australia - prod-au-southeast-0: Public Probes, GCP Australia - prod-au-southeast-0: Querying, GCP Australia - prod-au-southeast-0: Rule Evaluation, GCP Belgium - prod-eu-west-0, GCP Belgium - prod-eu-west-0: Alertmanager, GCP Belgium - prod-eu-west-0: Alertmanager and Rules Configuration API, GCP Belgium - prod-eu-west-0: API, GCP Belgium - prod-eu-west-0: Ingestion, GCP Belgium - prod-eu-west-0: Metrics Generator, GCP Belgium - prod-eu-west-0: Public Probes, GCP Belgium - prod-eu-west-0: Querying, GCP Belgium - prod-eu-west-0: Rule Evaluation, GCP Brazil - prod-sa-east-0, GCP Brazil - prod-sa-east-0: Alertmanager, GCP Brazil - prod-sa-east-0: Alertmanager and Rules Configuration API, GCP Brazil - prod-sa-east-0: API, GCP Brazil - prod-sa-east-0: Ingestion, GCP Brazil - prod-sa-east-0: Metrics Generator, GCP Brazil - prod-sa-east-0: Public Probes, GCP Brazil - prod-sa-east-0: Querying, GCP Brazil - prod-sa-east-0: Rule Evaluation, GCP India - prod-ap-south-0, GCP India - prod-ap-south-0: Alertmanager, GCP India - prod-ap-south-0: Alertmanager and Rules Configuration API, GCP India - prod-ap-south-0: API, GCP India - prod-ap-south-0: Ingestion, GCP India - prod-ap-south-0: Metrics Generator, GCP India - prod-ap-south-0: Public Probes, GCP India - prod-ap-south-0: Querying, GCP India - prod-ap-south-0: Rule Evaluation, GCP Saudi Arabia - prod-me-central-0, GCP Saudi Arabia - prod-me-central-0: API, GCP Saudi Arabia - prod-me-central-0: Public Probes, GCP Singapore - prod-ap-southeast-0, GCP Singapore - prod-ap-southeast-0: Alertmanager, GCP Singapore - prod-ap-southeast-0: Alertmanager and Rules Configuration API, GCP Singapore - prod-ap-southeast-0: API, GCP Singapore - prod-ap-southeast-0: Ingestion, GCP Singapore - prod-ap-southeast-0: Metrics Generator, GCP Singapore - prod-ap-southeast-0: Public Probes, GCP Singapore - prod-ap-southeast-0: Querying, GCP Singapore - prod-ap-southeast-0: Rule Evaluation, GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-0: Alertmanager, GCP US Central - prod-us-central-0: Alertmanager and Rules Configuration API, GCP US Central - prod-us-central-0: API, GCP US Central - prod-us-central-0: Ingestion, GCP US Central - prod-us-central-0: Metrics Generator, GCP US Central - prod-us-central-0: Public Probes, GCP US Central - prod-us-central-0: Querying, GCP US Central - prod-us-central-0: Rule Evaluation, GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-4, GCP US Central - prod-us-central-5, GCP US Central - prod-us-central-5: Ingestion, GCP US Central - prod-us-central-5: Querying, GCP US Central - prod-us-central-7, GCP US East - prod-us-east-1, GCP US East - prod-us-east-1: API, GCP US East - prod-us-east-1: Public Probes, GCS US - cortex-prod-04: Ingestion, GCS US - cortex-prod-04: Querying, play.grafana.org, Private Load Zones, Result Analysis, Test Scheduling
```

**2. Added: Update** (investigating) · 2026-10-20 06:54 UTC

```diff
+ We are continuing to investigate this issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 07:03 UTC | Incident updated: Grafana Cloud unavailibity in the prod-gb-south-0 region (this change) |  |
| 2026-10-20 11:43 UTC | [Incident updated: Grafana Cloud unavailibity in the prod-gb-south-0 region](https://rewindex.com/change/radc2f7713b48d0.md) |  |
| 2026-10-20 12:53 UTC | [Incident updated: Grafana Cloud unavailibity in the prod-gb-south-0 region](https://rewindex.com/change/r7d72262c2c1368.md) |  |
| 2026-10-20 14:33 UTC | [Incident updated: Grafana Cloud unavailibity in the prod-gb-south-0 region](https://rewindex.com/change/rd1911489eb211b.md) |  |
| 2026-10-20 16:43 UTC | [Incident updated: Grafana Cloud unavailibity in the prod-gb-south-0 region](https://rewindex.com/change/r660d66c5fdbf72.md) |  |

Next: [change](https://rewindex.com/change/radc2f7713b48d0.md) · All Grafana Cloud changes: [timeline](https://rewindex.com/company/grafana-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/rdc942797205689 · Markdown: https://rewindex.com/change/rdc942797205689.md · JSON: https://rewindex.com/api/v1/changes/rdc942797205689 · Generated 2026-10-21T02:16:45.882Z