# Vonage: Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers

> Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers. Detected 2026-10-28 by Rewindex: what changed on Vonage’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rdc4caa457a98f7
Last updated: 2026-10-28T08:03:54Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-28 08:03 UTC · Detected: 2026-10-28 08:03 UTC
- [Source: https://vonageapi.statuspage.io/incidents/zrkrvgkcm9zd](https://vonageapi.statuspage.io/incidents/zrkrvgkcm9zd)
- [Company: Vonage](https://rewindex.com/company/vonage.md)
- Versions: before incident\_version:126/zrkrvgkcm9zd@d1d49856400f → after incident\_version:126/zrkrvgkcm9zd@f9c7573aa702
- Change 6 of 9 for this incident

Incident page (full timeline): [Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/company/vonage/incidents/zrkrvgkcm9zd.md)
## What changed

**1. Added: Update** (identified) · 2026-10-28 08:02 UTC

```diff
+ Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. Inbound calls have recovered, and we will continue working closely with our supplier to address the degradation on outbound calls. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-22 14:03 UTC | [Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/r967b52f9004ad9.md) | Normal progress |
| 2026-10-24 16:03 UTC | [Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/redf877b5e0d82e.md) | Normal progress |
| 2026-10-27 03:43 UTC | [Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/r2a222a966376ab.md) | Normal progress |
| 2026-10-27 21:13 UTC | [Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/r004e4a045d064b.md) | Normal progress |
| 2026-10-28 03:03 UTC | [Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/r39ad064d02d47f.md) | Normal progress |
| 2026-10-28 08:03 UTC | Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers (this change) | Normal progress |
| 2026-10-29 07:44 UTC | [Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/r7343a044073fa2.md) | Normal progress |
| 2026-10-29 20:44 UTC | [Incident updated: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/r46be7023439694.md) |  |
| 2026-10-29 21:13 UTC | [Incident silently edited: Norway Voice - Degradation towards all network affecting Long Virtual Numbers](https://rewindex.com/change/r03bb1bd184693b.md) |  |

Previous: [change](https://rewindex.com/change/r39ad064d02d47f.md) · Next: [change](https://rewindex.com/change/r7343a044073fa2.md) · All Vonage changes: [timeline](https://rewindex.com/company/vonage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rdc4caa457a98f7 · Markdown: https://rewindex.com/change/rdc4caa457a98f7.md · JSON: https://rewindex.com/api/v1/changes/rdc4caa457a98f7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-30T01:25:01.524Z