# LiveKit: Incident updated: Investigating failing calls and RoomService API failures in US Central/East and dashboard issues

> Incident updated: Investigating failing calls and RoomService API failures in US Central/East and dashboard issues. Detected 2026-10-29 by Rewindex: what changed on LiveKit’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rdc2e1f63daa5cf
Last updated: 2026-10-29T00:13:47Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-29 00:13 UTC · Detected: 2026-10-29 00:13 UTC
- [Source: https://status.livekit.io/incidents/vtwkvgmyjzmm](https://status.livekit.io/incidents/vtwkvgmyjzmm)
- [Company: LiveKit](https://rewindex.com/company/livekit.md)
- Versions: before incident\_version:666/vtwkvgmyjzmm@6d1d266c5381 → after incident\_version:666/vtwkvgmyjzmm@026ef1d07dd1
- Change 2 of 4 for this incident

Incident page (full timeline): [Investigating failing calls and RoomService API failures in US Central/East and dashboard issues](https://rewindex.com/company/livekit/incidents/vtwkvgmyjzmm.md)
## What changed

**1. Changed: Title**

```diff
- Investigating failing calls in US Central/East and dashboard issues
+ Investigating failing calls and RoomService API failures in US Central/East and dashboard issues
```

**2. Added: Affected components**

```diff
+ Regional Real Time Communication - US Central - Real Time Communication, Regional Real Time Communication - US East - Real Time Communication, US Central - Real Time Communication, US East - Real Time Communication
```

**3. Added: Update** (investigating) · 2026-10-29 00:09 UTC

```diff
+ We are still determining the full scope of impact, but we believe that the Room Service has also been impacted. We will update again within 15 minutes.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-29 00:03 UTC | [Incident updated: Investigating failing calls in US Central/East and dashboard issues](https://rewindex.com/change/rd15e32b3bf6be9.md) | Normal progress |
| 2026-10-29 00:13 UTC | Incident updated: Investigating failing calls and RoomService API failures in US Central/East and dashboard issues (this change) | Normal progress |
| 2026-10-29 00:23 UTC | [Incident updated: Investigating failing calls and RoomService API failures in US Central/East and dashboard issues](https://rewindex.com/change/rd4a56d57b96348.md) | Normal progress |
| 2026-10-29 01:14 UTC | [Incident updated: Investigating failing calls and RoomService API failures in US Central/East and dashboard issues](https://rewindex.com/change/r886e547189c130.md) | Normal progress |

Previous: [change](https://rewindex.com/change/rd15e32b3bf6be9.md) · Next: [change](https://rewindex.com/change/rd4a56d57b96348.md) · All LiveKit changes: [timeline](https://rewindex.com/company/livekit/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rdc2e1f63daa5cf · Markdown: https://rewindex.com/change/rdc2e1f63daa5cf.md · JSON: https://rewindex.com/api/v1/changes/rdc2e1f63daa5cf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-29T11:12:52.746Z