# Twilio: Incident updated: RateQueue Host Down Did Not Recover

> Incident updated: RateQueue Host Down Did Not Recover. Detected 2026-11-03 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rdab449c7f205f1
Last updated: 2026-11-03T19:23:47Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-03 19:23 UTC · Detected: 2026-11-03 19:23 UTC
- [Source: https://status.twilio.com/incidents/x3f55q1rkbqv](https://status.twilio.com/incidents/x3f55q1rkbqv)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/x3f55q1rkbqv@ccc3332789f1 → after incident\_version:125/x3f55q1rkbqv@beaa4db0557a
- Change 5 of 7 for this incident

Incident page (full timeline): [RateQueue Host Down Did Not Recover](https://rewindex.com/company/twilio/incidents/x3f55q1rkbqv.md)
## What changed

**1. Added: Update** (identified) · 2026-11-03 19:13 UTC

```diff
+ The message delays were caused by an issue with a single host and affected only a portion of SMS traffic for approximately one hour. Service was restored and has been stable since with no data loss. We have applied a preventive measure to avoid a recurrence and are validating a permanent fix. We will share our next update in 8 hours or as soon as new information is available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-03 02:53 UTC | [Incident updated: RateQueue Host Down Did Not Recover](https://rewindex.com/change/r5785e758e38eb8.md) | Normal progress |
| 2026-11-03 05:03 UTC | [Incident updated: RateQueue Host Down Did Not Recover](https://rewindex.com/change/r897f8aade0081f.md) | Normal progress |
| 2026-11-03 07:03 UTC | [Incident updated: RateQueue Host Down Did Not Recover](https://rewindex.com/change/r2fdb63934c6ecd.md) | Normal progress |
| 2026-11-03 10:53 UTC | [Incident updated: RateQueue Host Down Did Not Recover](https://rewindex.com/change/rd26c323686379f.md) | Normal progress |
| 2026-11-03 19:23 UTC | Incident updated: RateQueue Host Down Did Not Recover (this change) | Normal progress |
| 2026-11-04 03:53 UTC | [Incident updated: RateQueue Host Down Did Not Recover](https://rewindex.com/change/r255df0aa54c78a.md) | Normal progress |
| 2026-11-04 16:23 UTC | [Incident updated: RateQueue Host Down Did Not Recover](https://rewindex.com/change/r4ed5ac9a8cf7a0.md) |  |

Previous: [change](https://rewindex.com/change/rd26c323686379f.md) · Next: [change](https://rewindex.com/change/r255df0aa54c78a.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: RateQueue Host Down Did Not Recover on Twilio’s status page, changed 2026-11-03 19:23 UTC (change 5 of 7).

- Canonical URL: https://rewindex.com/change/rdab449c7f205f1
- Citation: Twilio, “Incident updated: RateQueue Host Down Did Not Recover” (2026-11-03 19:23 UTC). Archived by Rewindex: https://rewindex.com/change/rdab449c7f205f1 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: RateQueue Host Down Did Not Recover (2026-11-03)](https://rewindex.com/change/rdab449c7f205f1)`


---
Canonical: https://rewindex.com/change/rdab449c7f205f1 · Markdown: https://rewindex.com/change/rdab449c7f205f1.md · JSON: https://rewindex.com/api/v1/changes/rdab449c7f205f1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:56:21.553Z