# Bandwidth: Incident updated: Off-Net Port Activations

> Incident updated: Off-Net Port Activations. Detected 2026-10-23 by Rewindex: what changed on Bandwidth’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rd92c2c6247dc75
Last updated: 2026-10-23T09:43:50Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 09:43 UTC · Detected: 2026-10-23 09:43 UTC
- [Source: https://status.bandwidth.com/incidents/5crhtqw18j46](https://status.bandwidth.com/incidents/5crhtqw18j46)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)
- Versions: before incident\_version:690/5crhtqw18j46@deea62009f99 → after incident\_version:690/5crhtqw18j46@2889ae03c77a
- Change 4 of 4 for this incident

Incident page (full timeline): [Off-Net Port Activations](https://rewindex.com/company/bandwidth/incidents/5crhtqw18j46.md)
## What changed

**1. Changed: Status**

```diff
- resolved
+ postmortem
```

**2. Added: Update** (postmortem) · 2026-10-23 09:36 UTC

```diff
+ Between 12:40 UTC and 21:27 UTC on October 22, 2026, some off net port orders were not activating as expected due to a vendor condition. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-22 14:59 UTC | [Major incident: Off-Net Port Activations](https://rewindex.com/change/i92c7d975568d60.md) | outage |
| 2026-10-22 16:24 UTC | [Incident updated: Off-Net Port Activations](https://rewindex.com/change/r5b7cf11eb766f3.md) | Normal progress |
| 2026-10-22 21:53 UTC | [Incident updated: Off-Net Port Activations](https://rewindex.com/change/r78040a143e741b.md) | Normal progress |
| 2026-10-23 09:43 UTC | Incident updated: Off-Net Port Activations (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r78040a143e741b.md) · All Bandwidth changes: [timeline](https://rewindex.com/company/bandwidth/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Off-Net Port Activations on Bandwidth’s status page, changed 2026-10-23 09:43 UTC (change 4 of 4).

- Canonical URL: https://rewindex.com/change/rd92c2c6247dc75
- Citation: Bandwidth, “Incident updated: Off-Net Port Activations” (2026-10-23 09:43 UTC). Archived by Rewindex: https://rewindex.com/change/rd92c2c6247dc75 (CC BY 4.0).
- Markdown link: `[Bandwidth: Incident updated: Off-Net Port Activations (2026-10-23)](https://rewindex.com/change/rd92c2c6247dc75)`


---
Canonical: https://rewindex.com/change/rd92c2c6247dc75 · Markdown: https://rewindex.com/change/rd92c2c6247dc75.md · JSON: https://rewindex.com/api/v1/changes/rd92c2c6247dc75 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:53:05.310Z
