# Twilio: Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Costa Rica Phone Numbers

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 23:33 UTC · Detected: 2026-10-23 23:33 UTC
- [Source: https://status.twilio.com/incidents/bxkjk1mpv88w](https://status.twilio.com/incidents/bxkjk1mpv88w)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/bxkjk1mpv88w@e7bfd26bb0da → after incident\_version:125/bxkjk1mpv88w@0efb76cc0831
- Change 1 of 3 for this incident

Incident page (full timeline): [Voice Call Failures from Network Subscribers to a Subset of Twilio Costa Rica Phone Numbers](https://rewindex.com/company/twilio/incidents/bxkjk1mpv88w.md)
## What changed

**1. Added: Update** (investigating) · 2026-10-23 23:29 UTC

```diff
+ Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Costa Rica Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 23:33 UTC | Incident updated: Voice Call Failures from Network Subscribers to a Subset of Twilio Costa Rica Phone Numbers (this change) | Normal progress |
| 2026-10-24 01:43 UTC | [Incident updated: Voice Call Failures from Costa Rica to a Subset of Twilio Costa Rica Landline Numbers](https://rewindex.com/change/r8a850c4d257c59.md) | Normal progress |
| 2026-10-24 03:53 UTC | [Incident updated: Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers](https://rewindex.com/change/r8dac03db2bf17c.md) | Normal progress |

Next: [change](https://rewindex.com/change/r8a850c4d257c59.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rd82924c4a0a711 · Markdown: https://rewindex.com/change/rd82924c4a0a711.md · JSON: https://rewindex.com/api/v1/changes/rd82924c4a0a711 · Generated 2026-10-24T12:03:22.442Z