# Twilio: Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 05:04 UTC · Detected: 2026-10-23 05:04 UTC
- [Source: https://status.twilio.com/incidents/bjzyrf5tqn0t](https://status.twilio.com/incidents/bjzyrf5tqn0t)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/bjzyrf5tqn0t@02020d2a1c88 → after incident\_version:125/bjzyrf5tqn0t@73f69c2a5e2d
- Change 2 of 3 for this incident

Incident page (full timeline): [SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia](https://rewindex.com/company/twilio/incidents/bjzyrf5tqn0t.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-23 04:56 UTC

```diff
+ We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Claro network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 04:43 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia](https://rewindex.com/change/r8465946c4004d5.md) | Normal progress |
| 2026-10-23 05:04 UTC | Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (this change) | Normal progress |
| 2026-10-23 07:04 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia](https://rewindex.com/change/r9246f58940b86b.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r8465946c4004d5.md) · Next: [change](https://rewindex.com/change/r9246f58940b86b.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
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Canonical: https://rewindex.com/change/rd6090345eb855c · Markdown: https://rewindex.com/change/rd6090345eb855c.md · JSON: https://rewindex.com/api/v1/changes/rd6090345eb855c · Generated 2026-10-24T12:22:16.889Z