# Twilio: Incident updated: Gateway API (Lookup API) Failure Increase on Three in United Kingdom

> Incident updated: Gateway API (Lookup API) Failure Increase on Three in United Kingdom. Detected 2026-10-27 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rd4b2bf421e4d44
Last updated: 2026-10-27T17:33:59Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-27 17:33 UTC · Detected: 2026-10-27 17:33 UTC
- [Source: https://status.twilio.com/incidents/p0prlbcfc4vg](https://status.twilio.com/incidents/p0prlbcfc4vg)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/p0prlbcfc4vg@08f883b930db → after incident\_version:125/p0prlbcfc4vg@00305531a484
- Change 2 of 3 for this incident

Incident page (full timeline): [Gateway API (Lookup API) Failure Increase on Three in United Kingdom](https://rewindex.com/company/twilio/incidents/p0prlbcfc4vg.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-27 17:19 UTC

```diff
+ We have observed the recovery for Lookup API transactions involving Three in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-27 16:23 UTC | [Incident updated: Gateway API (Lookup API) Failure Increase on Three in United Kingdom](https://rewindex.com/change/r53ef3074016083.md) | Normal progress |
| 2026-10-27 17:33 UTC | Incident updated: Gateway API (Lookup API) Failure Increase on Three in United Kingdom (this change) | Normal progress |
| 2026-10-27 19:44 UTC | [Incident updated: Gateway API (Lookup API) Failure Increase on Three in United Kingdom](https://rewindex.com/change/r655f8d91f6d7e8.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r53ef3074016083.md) · Next: [change](https://rewindex.com/change/r655f8d91f6d7e8.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Gateway API (Lookup API) Failure Increase on Three in United Kingdom on Twilio’s status page, changed 2026-10-27 17:33 UTC (change 2 of 3).

- Canonical URL: https://rewindex.com/change/rd4b2bf421e4d44
- Citation: Twilio, “Incident updated: Gateway API (Lookup API) Failure Increase on Three in United Kingdom” (2026-10-27 17:33 UTC). Archived by Rewindex: https://rewindex.com/change/rd4b2bf421e4d44 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Gateway API (Lookup API) Failure Increase on Three in United Kingdom (2026-10-27)](https://rewindex.com/change/rd4b2bf421e4d44)`


---
Canonical: https://rewindex.com/change/rd4b2bf421e4d44 · Markdown: https://rewindex.com/change/rd4b2bf421e4d44.md · JSON: https://rewindex.com/api/v1/changes/rd4b2bf421e4d44 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:54:53.077Z