# OpenAI: Incident updated: New Ad Accounts failing to provision admins

> Incident updated: New Ad Accounts failing to provision admins. Detected 2026-10-22 by Rewindex: what changed on OpenAI’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rd47d40cc982195
Last updated: 2026-10-22T21:33:05Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-22 21:33 UTC · Detected: 2026-10-22 21:33 UTC
- [Source: https://status.openai.com/incidents/01M5JHVJVC8WAXB4WRYFMKG6HP](https://status.openai.com/incidents/01M5JHVJVC8WAXB4WRYFMKG6HP)
- [Company: OpenAI](https://rewindex.com/company/openai.md)
- Versions: before incident\_version:31/01M5JHVJVC8WAXB4WRYFMKG6HP@d8b13013921c → after incident\_version:31/01M5JHVJVC8WAXB4WRYFMKG6HP@f2d68ea05cd4
- Change 1 of 3 for this incident

Incident page (full timeline): [New Ad Accounts failing to provision admins](https://rewindex.com/company/openai/incidents/01M5JHVJVC8WAXB4WRYFMKG6HP.md)
## What changed

**1. Added: Update** (identified) · 2026-10-22 21:30 UTC

```diff
+ We have identified the issue and are working to implement the mitigation.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-22 21:33 UTC | Incident updated: New Ad Accounts failing to provision admins (this change) | Normal progress |
| 2026-10-22 23:53 UTC | [Incident updated: New Ad Accounts failing to provision admins](https://rewindex.com/change/r492c2c7da8f19e.md) | Normal progress |
| 2026-10-23 00:13 UTC | [Incident updated: New Ad Accounts failing to provision admins](https://rewindex.com/change/r3a39c8fa2b6510.md) | Normal progress |

Next: [change](https://rewindex.com/change/r492c2c7da8f19e.md) · All OpenAI changes: [timeline](https://rewindex.com/company/openai/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: New Ad Accounts failing to provision admins on OpenAI’s status page, changed 2026-10-22 21:33 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/rd47d40cc982195
- Citation: OpenAI, “Incident updated: New Ad Accounts failing to provision admins” (2026-10-22 21:33 UTC). Archived by Rewindex: https://rewindex.com/change/rd47d40cc982195 (CC BY 4.0).
- Markdown link: `[OpenAI: Incident updated: New Ad Accounts failing to provision admins (2026-10-22)](https://rewindex.com/change/rd47d40cc982195)`


---
Canonical: https://rewindex.com/change/rd47d40cc982195 · Markdown: https://rewindex.com/change/rd47d40cc982195.md · JSON: https://rewindex.com/api/v1/changes/rd47d40cc982195 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:55:10.017Z