# Twilio: Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Chile

> Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Chile. Detected 2026-11-06 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rd3a9057ed31035
Last updated: 2026-11-06T16:33:58Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-06 16:33 UTC · Detected: 2026-11-06 16:33 UTC
- [Source: https://status.twilio.com/incidents/w3fds6d06pn3](https://status.twilio.com/incidents/w3fds6d06pn3)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/w3fds6d06pn3@2b9047b3c694 → after incident\_version:125/w3fds6d06pn3@23213c68c229
- Change 1 of 3 for this incident

Incident page (full timeline): [Voice Call Failures from a Subset of Twilio Phone Numbers to Chile](https://rewindex.com/company/twilio/incidents/w3fds6d06pn3.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ identified
```

**2. Added: Update** (identified) · 2026-11-06 16:32 UTC

```diff
+ Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-06 16:33 UTC | Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (this change) | Normal progress |
| 2026-11-06 17:44 UTC | [Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Chile](https://rewindex.com/change/r26f03aff19785d.md) | Normal progress |
| 2026-11-06 19:43 UTC | [Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Chile](https://rewindex.com/change/r04cef6604599cc.md) | Normal progress |

Next: [change](https://rewindex.com/change/r26f03aff19785d.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Chile on Twilio’s status page, changed 2026-11-06 16:33 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/rd3a9057ed31035
- Citation: Twilio, “Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Chile” (2026-11-06 16:33 UTC). Archived by Rewindex: https://rewindex.com/change/rd3a9057ed31035 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (2026-11-06)](https://rewindex.com/change/rd3a9057ed31035)`


---
Canonical: https://rewindex.com/change/rd3a9057ed31035 · Markdown: https://rewindex.com/change/rd3a9057ed31035.md · JSON: https://rewindex.com/api/v1/changes/rd3a9057ed31035 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:21:32.877Z