# Grafana Cloud: Incident updated: Grafana Cloud unavailibity in the prod-gb-south-0 region

**Summary:** _summary pending_
## Part of an outage event

- [Google Cloud europe-west2 outage, Oct 20, 2026: 19 vendors, 19 incidents](https://rewindex.com/events/2026-10-20-google-cloud-europe-west2)
- This incident names Google Cloud / europe-west2 (location or integration). (hop 1, posted +6 h 35 min vs Google Cloud’s own post)
- Evidence: “…estigate this issue. Between 06:15 and 12:15 UTC, Grafana Cloud Frontend Observability in GCP UK (prod-gb-south-0) experienced errors accepting incoming telemetry data. This has been resolved and Fron…”

```mermaid
flowchart LR
  root["Google Cloud europe-west2<br/>posted 06:08 UTC"]:::root
  before["Posted before Google Cloud did<br/>1 vendor, 1 blamed Google Cloud<br/>JFrog"]:::blames
  root --> before
  h1["Within an hour<br/>4 vendors, 4 blamed Google Cloud<br/>Aiven, Northflank, Elastic Cloud, dbt Labs"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed Google Cloud<br/>MongoDB Atlas, Sourcegraph, CockroachDB, ClickHouse Cloud"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 1 blamed Google Cloud<br/>Grafana Cloud, Confluent"]:::blames
  root --> later
  me["Grafana Cloud (this incident)<br/>posted +6 h 35 min"]:::me
  later --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-20 14:33 UTC · Detected: 2026-10-20 14:33 UTC
- [Source: https://stspg.io/blcsc38zxjxw](https://stspg.io/blcsc38zxjxw)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)
- Versions: before incident\_version:278/4z62z17qh88l@7421af37a2a8 → after incident\_version:278/4z62z17qh88l@345a0ad310e2
- Change 4 of 5 for this incident

Incident page (full timeline): [Grafana Cloud unavailibity in the prod-gb-south-0 region](https://rewindex.com/company/grafana-cloud/incidents/4z62z17qh88l.md)
## What changed

**1. Changed: Impact**

```diff
- maintenance
+ minor
```

**2. Added: Update** (identified) · 2026-10-20 14:29 UTC

```diff
+ We are seeing errors in Frontend o11y again. We are continuing to investigate and monitor the impacted services.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 07:03 UTC | [Incident updated: Grafana Cloud unavailibity in the prod-gb-south-0 region](https://rewindex.com/change/rdc942797205689.md) |  |
| 2026-10-20 11:43 UTC | [Incident updated: Grafana Cloud unavailibity in the prod-gb-south-0 region](https://rewindex.com/change/radc2f7713b48d0.md) |  |
| 2026-10-20 12:53 UTC | [Incident updated: Grafana Cloud unavailibity in the prod-gb-south-0 region](https://rewindex.com/change/r7d72262c2c1368.md) |  |
| 2026-10-20 14:33 UTC | Incident updated: Grafana Cloud unavailibity in the prod-gb-south-0 region (this change) |  |
| 2026-10-20 16:43 UTC | [Incident updated: Grafana Cloud unavailibity in the prod-gb-south-0 region](https://rewindex.com/change/r660d66c5fdbf72.md) |  |

Previous: [change](https://rewindex.com/change/r7d72262c2c1368.md) · Next: [change](https://rewindex.com/change/r660d66c5fdbf72.md) · All Grafana Cloud changes: [timeline](https://rewindex.com/company/grafana-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rd1911489eb211b · Markdown: https://rewindex.com/change/rd1911489eb211b.md · JSON: https://rewindex.com/api/v1/changes/rd1911489eb211b · Generated 2026-10-21T02:15:43.758Z