# Salesforce: Incident updated: Performance Degradation: Core Service, Live Agent

> Incident updated: Performance Degradation: Core Service, Live Agent. Detected 2026-10-27 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rce910b9b149ea5
Last updated: 2026-10-27T16:03:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: minor edit (typesafe/jev-1.13-20260917)
- Changed: 2026-10-27 16:03 UTC · Detected: 2026-10-27 16:03 UTC
- [Source: https://status.salesforce.com/incidents/20004526](https://status.salesforce.com/incidents/20004526)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004526@bd2ce1f38761 → after incident\_version:130/20004526@66988e79ecfa
- Change 2 of 2 for this incident

Incident page (full timeline): [Performance Degradation: Core Service, Live Agent](https://rewindex.com/company/salesforce/incidents/20004526.md)
## What changed

**1. Added: Affected components**

```diff
+ 4 instances
```

**2. Removed: Affected components**

```diff
- 3 instances
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 17:33 UTC | [Incident updated: Performance Degradation: Core Service, Live Agent](https://rewindex.com/change/r5722d486e5e1ea.md) | Rewrite: duration shortened |
| 2026-10-27 16:03 UTC | Incident updated: Performance Degradation: Core Service, Live Agent (this change) | minor edit |

Previous: [change](https://rewindex.com/change/r5722d486e5e1ea.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Performance Degradation: Core Service, Live Agent on Salesforce’s status page, changed 2026-10-27 16:03 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/rce910b9b149ea5
- Citation: Salesforce, “Incident updated: Performance Degradation: Core Service, Live Agent” (2026-10-27 16:03 UTC). Archived by Rewindex: https://rewindex.com/change/rce910b9b149ea5 (CC BY 4.0).
- Markdown link: `[Salesforce: Incident updated: Performance Degradation: Core Service, Live Agent (2026-10-27)](https://rewindex.com/change/rce910b9b149ea5)`


---
Canonical: https://rewindex.com/change/rce910b9b149ea5 · Markdown: https://rewindex.com/change/rce910b9b149ea5.md · JSON: https://rewindex.com/api/v1/changes/rce910b9b149ea5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:21:05.966Z