# Zapier: Incident updated: Connection errors affecting Salesforce Pardot Zaps

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 16:23 UTC · Detected: 2026-10-23 16:23 UTC
- [Source: https://status.zapier.com/incidents/01M5M64DQSY4FAAKQFF6K8CBX1](https://status.zapier.com/incidents/01M5M64DQSY4FAAKQFF6K8CBX1)
- [Company: Zapier](https://rewindex.com/company/zapier.md)
- Versions: before incident\_version:62/01M5M64DQSY4FAAKQFF6K8CBX1@804f405f03e3 → after incident\_version:62/01M5M64DQSY4FAAKQFF6K8CBX1@4edf29efa72c
- Change 3 of 4 for this incident

Incident page (full timeline): [Connection errors affecting Salesforce Pardot Zaps](https://rewindex.com/company/zapier/incidents/01M5M64DQSY4FAAKQFF6K8CBX1.md)
## What changed

**1. Added: Update** (investigating) · 2026-10-23 16:19 UTC

```diff
+ Reconnecting your Salesforce Pardot account in Zapier may resolve the connection errors. We have observed recovery for a small number of customers who appear to have reconnected their accounts, but have not yet confirmed that this works for everyone affected. If you are still experiencing errors, try reconnecting your Pardot account. If errors persist or you need help, please contact our support team "contact our support team": https://zapier.com/app/get-help. We are continuing to work with Salesforce on the underlying issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 10:50 UTC | [Major incident: Connection errors affecting Salesforce Pardot Zaps](https://rewindex.com/change/i3902c22cbf1517.md) | outage |
| 2026-10-23 12:13 UTC | [Incident updated: Connection errors affecting Salesforce Pardot Zaps](https://rewindex.com/change/r0eb8128c8ce48f.md) | Normal progress |
| 2026-10-23 16:23 UTC | Incident updated: Connection errors affecting Salesforce Pardot Zaps (this change) | Normal progress |
| 2026-10-23 22:23 UTC | [Incident updated: Connection errors affecting Salesforce Pardot Zaps](https://rewindex.com/change/r0d58725c371ec6.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r0eb8128c8ce48f.md) · Next: [change](https://rewindex.com/change/r0d58725c371ec6.md) · All Zapier changes: [timeline](https://rewindex.com/company/zapier/changes.md)
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Canonical: https://rewindex.com/change/rcc30c217311ceb · Markdown: https://rewindex.com/change/rcc30c217311ceb.md · JSON: https://rewindex.com/api/v1/changes/rcc30c217311ceb · Generated 2026-10-24T11:07:08.667Z