# Zendesk: Incident updated: US-East degraded traffic

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 17:03 UTC · Detected: 2026-10-23 17:03 UTC
- [Source: https://status.zendesk.com/incidents/10473](https://status.zendesk.com/incidents/10473)
- [Company: Zendesk](https://rewindex.com/company/zendesk.md)
- Versions: before incident\_version:332/10473@85c770097766 → after incident\_version:332/10473@cb8dd96dcebd
- Change 2 of 2 for this incident

Incident page (full timeline): [US-East degraded traffic](https://rewindex.com/company/zendesk/incidents/10473.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-23 17:03 UTC
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 15:41 UTC | [Major incident: US-East degraded traffic](https://rewindex.com/change/iec05a5f2c1753f.md) | degradation |
| 2026-10-23 17:03 UTC | Incident updated: US-East degraded traffic (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/iec05a5f2c1753f.md) · All Zendesk changes: [timeline](https://rewindex.com/company/zendesk/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/rcac49950d39211 · Markdown: https://rewindex.com/change/rcac49950d39211.md · JSON: https://rewindex.com/api/v1/changes/rcac49950d39211 · Generated 2026-10-24T12:02:39.048Z