# Twilio: Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand

> Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand. Detected 2026-11-07 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rc9b4a1dbb4ea09
Last updated: 2026-11-07T07:24:09Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-07 07:24 UTC · Detected: 2026-11-07 07:24 UTC
- [Source: https://status.twilio.com/incidents/dxdxr2tzkzkd](https://status.twilio.com/incidents/dxdxr2tzkzkd)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/dxdxr2tzkzkd@7385a82c6309 → after incident\_version:125/dxdxr2tzkzkd@2b3543855ee9
- Change 4 of 6 for this incident

Incident page (full timeline): [SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand](https://rewindex.com/company/twilio/incidents/dxdxr2tzkzkd.md)
## What changed

**1. Added: Update** (identified) · 2026-11-07 07:20 UTC

```diff
+ Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in New Zealand. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-07 04:04 UTC | [Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand](https://rewindex.com/change/r6f92e294b8dfa4.md) | Normal progress |
| 2026-11-07 06:04 UTC | [Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand](https://rewindex.com/change/r834b77f45f2f6a.md) | Normal progress |
| 2026-11-07 06:24 UTC | [Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand](https://rewindex.com/change/r8f7d6d006bc036.md) | Normal progress |
| 2026-11-07 07:24 UTC | Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (this change) | Normal progress |
| 2026-11-07 09:43 UTC | [Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand](https://rewindex.com/change/r7f0e8176c3d50b.md) | Normal progress |
| 2026-11-07 13:53 UTC | [Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand](https://rewindex.com/change/r818de1b67ceb86.md) |  |

Previous: [change](https://rewindex.com/change/r8f7d6d006bc036.md) · Next: [change](https://rewindex.com/change/r7f0e8176c3d50b.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand on Twilio’s status page, changed 2026-11-07 07:24 UTC (change 4 of 6).

- Canonical URL: https://rewindex.com/change/rc9b4a1dbb4ea09
- Citation: Twilio, “Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand” (2026-11-07 07:24 UTC). Archived by Rewindex: https://rewindex.com/change/rc9b4a1dbb4ea09 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (2026-11-07)](https://rewindex.com/change/rc9b4a1dbb4ea09)`


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Canonical: https://rewindex.com/change/rc9b4a1dbb4ea09 · Markdown: https://rewindex.com/change/rc9b4a1dbb4ea09.md · JSON: https://rewindex.com/api/v1/changes/rc9b4a1dbb4ea09 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-07T16:28:33.330Z