# Runway: Incident updated: Kling video generations failing or delayed

> Incident updated: Kling video generations failing or delayed. Detected 2026-11-02 by Rewindex: what changed on Runway’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rc89128a7e904c5
Last updated: 2026-11-02T17:43:45Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-02 17:43 UTC · Detected: 2026-11-02 17:43 UTC
- [Source: https://status.runwayml.com/incidents/t2y77ls3m7r4](https://status.runwayml.com/incidents/t2y77ls3m7r4)
- [Company: Runway](https://rewindex.com/company/runway.md)
- Versions: before incident\_version:40/t2y77ls3m7r4@03fa213881ae → after incident\_version:40/t2y77ls3m7r4@cc07590644c3
- Change 1 of 1 for this incident

Incident page (full timeline): [Kling video generations failing or delayed](https://rewindex.com/company/runway/incidents/t2y77ls3m7r4.md)
## What changed

**1. Changed: Title**

```diff
- Kling tasks degraded
+ Kling video generations failing or delayed
```

**2. Changed: Status**

```diff
- investigating
+ identified
```

**3. Added: Update** (identified) · 2026-11-02 17:36 UTC

```diff
+ Since about 15:00 UTC, most video generations with Kling models are failing or taking much longer than usual. This affects Kling 4.0, Kling 3.0 (Standard, Pro, Turbo, 4K and Motion Control) and Kling O3 (Standard, Pro and 4K). Other video models are not affected. The cause is an issue with our upstream provider. We're working with them on a fix. Some generations have started completing again, but we don't expect normal performance yet. Until then, we recommend using a different video model. Generations that are still pending may complete late or fail.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 17:43 UTC | Incident updated: Kling video generations failing or delayed (this change) |  |

All Runway changes: [timeline](https://rewindex.com/company/runway/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/rc89128a7e904c5 · Markdown: https://rewindex.com/change/rc89128a7e904c5.md · JSON: https://rewindex.com/api/v1/changes/rc89128a7e904c5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-02T21:22:20.307Z