# Snowflake: Incident updated: INC20000301

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-21 19:03 UTC · Detected: 2026-10-21 19:03 UTC
- [Source: https://stspg.io/1p8djd2f3bkb](https://stspg.io/1p8djd2f3bkb)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)
- Versions: before incident\_version:164/bfh045zclk5k@b300c916f6fd → after incident\_version:164/bfh045zclk5k@60e7827f88c2
- Change 2 of 9 for this incident

Incident page (full timeline): [INC20000301](https://rewindex.com/company/snowflake/incidents/bfh045zclk5k.md)
## What changed

**1. Added: Update** (investigating) · 2026-10-21 18:58 UTC

```diff
+ Current status: We're investigating the core systems that process requests in the impacted region to assist us in isolating the source of the impact and identifying a path to resolution. We'll provide another update within 30 minutes. Customer experience: Customers hosted in the specified region may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, use Snowsight, execute queries, or ingest files using Snowpipe.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-21 18:26 UTC | [Critical incident: INC20000301](https://rewindex.com/change/i12715b2e6426ad.md) | critical |
| 2026-10-21 19:03 UTC | Incident updated: INC20000301 (this change) |  |
| 2026-10-21 19:43 UTC | [Incident updated: INC20000301](https://rewindex.com/change/r89de14fac2f77f.md) |  |
| 2026-10-21 20:13 UTC | [Incident updated: INC20000301](https://rewindex.com/change/rffc779cf2bfbbb.md) |  |
| 2026-10-21 20:43 UTC | [Incident updated: INC20000301](https://rewindex.com/change/r6b4d21aad69d20.md) |  |
| 2026-10-21 21:13 UTC | [Incident updated: INC20000301](https://rewindex.com/change/r7e9eeb00411c64.md) |  |
| 2026-10-21 21:43 UTC | [Incident updated: INC20000301](https://rewindex.com/change/r5514c726ffce6d.md) |  |
| 2026-10-21 22:23 UTC | [Incident updated: INC20000301](https://rewindex.com/change/r300f0aef91109d.md) |  |
| 2026-10-21 23:33 UTC | [Incident updated: INC20000301](https://rewindex.com/change/rf74465e2e1f16e.md) |  |

Previous: [change](https://rewindex.com/change/i12715b2e6426ad.md) · Next: [change](https://rewindex.com/change/r89de14fac2f77f.md) · All Snowflake changes: [timeline](https://rewindex.com/company/snowflake/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rc87e0f374f73d5 · Markdown: https://rewindex.com/change/rc87e0f374f73d5.md · JSON: https://rewindex.com/api/v1/changes/rc87e0f374f73d5 · Generated 2026-10-22T00:30:36.854Z