# Sinch: Incident updated: DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438

> Incident updated: DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438. Detected 2026-10-26 by Rewindex: what changed on Sinch’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rc829d719f083fa
Last updated: 2026-10-26T20:44:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Rewrite: duration shortened (typesafe/jev-1.13-20260917)
- Changed: 2026-10-26 20:44 UTC · Detected: 2026-10-26 20:44 UTC
- [Source: https://status.sinch.com/incidents/qpphn4k548tn](https://status.sinch.com/incidents/qpphn4k548tn)
- [Company: Sinch](https://rewindex.com/company/sinch.md)
- Versions: before incident\_version:703/qpphn4k548tn@7d80733a9080 → after incident\_version:703/qpphn4k548tn@ed38ffaa262f
- Change 1 of 3 for this incident

Incident page (full timeline): [DI SMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12438](https://rewindex.com/company/sinch/incidents/qpphn4k548tn.md)
## What changed

**1. Removed: Update** (scheduled) · 2026-10-26 19:06 UTC

```diff
- Services :: DI SMS 365 (MM4) PCR Number :: PCRSDI-12438 Start Date and Time (GMT):: 28th October 2026 10:00 Hrs. End Date and Time (GMT):: 28th October 2026 3:00 Hrs. Impact: Mobile Terminating (MT) Traffic: Potential latency Mobile Originated (MO) Traffic: Potential latency DR Notification: Potential latency Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
```

**2. Added: Update** (scheduled) · 2026-10-28 06:00 UTC

```diff
+ Services :: DI SMS 365 (MM4) PCR Number :: PCRSDI-12438 Start Date and Time (GMT):: 28th October 2026 6:00 Hrs. End Date and Time (GMT):: 28th October 2026 10:00 Hrs. Impact: Mobile Terminating (MT) Traffic: Potential latency Mobile Originated (MO) Traffic: Potential latency DR Notification: Potential latency Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-26 20:44 UTC | Incident updated: DI SMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12438 (this change) | Rewrite: duration shortened |
| 2026-10-28 06:03 UTC | [Incident updated: DI SMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12438](https://rewindex.com/change/r4d222c9b092f7d.md) | Normal progress |
| 2026-10-28 10:03 UTC | [Incident updated: DI SMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12438](https://rewindex.com/change/r066cc8939db1cb.md) | Normal progress |

Next: [change](https://rewindex.com/change/r4d222c9b092f7d.md) · All Sinch changes: [timeline](https://rewindex.com/company/sinch/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438 on Sinch’s status page, changed 2026-10-26 20:44 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/rc829d719f083fa
- Citation: Sinch, “Incident updated: DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438” (2026-10-26 20:44 UTC). Archived by Rewindex: https://rewindex.com/change/rc829d719f083fa (CC BY 4.0).
- Markdown link: `[Sinch: Incident updated: DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438 (2026-10-26)](https://rewindex.com/change/rc829d719f083fa)`


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Canonical: https://rewindex.com/change/rc829d719f083fa · Markdown: https://rewindex.com/change/rc829d719f083fa.md · JSON: https://rewindex.com/api/v1/changes/rc829d719f083fa · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:35:56.638Z