# SendGrid: Incident updated: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 16:03 UTC · Detected: 2026-10-23 16:03 UTC
- [Source: https://status.sendgrid.com/incidents/dd5fhn3m0l57](https://status.sendgrid.com/incidents/dd5fhn3m0l57)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)
- Versions: before incident\_version:258/dd5fhn3m0l57@939988bd3e18 → after incident\_version:258/dd5fhn3m0l57@348688a16536
- Change 1 of 6 for this incident

Incident page (full timeline): [Voice Call Post Dial Delay from Twilio Phone Numbers to Chile](https://rewindex.com/company/sendgrid/incidents/dd5fhn3m0l57.md)
## What changed

**1. Added: Update** (investigating) · 2026-10-23 15:54 UTC

```diff
+ Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 16:03 UTC | Incident updated: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (this change) | Normal progress |
| 2026-10-23 18:04 UTC | [Incident updated: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile](https://rewindex.com/change/ra52931d47955f0.md) | Normal progress |
| 2026-10-23 22:13 UTC | [Incident updated: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile](https://rewindex.com/change/rf161a6afaefa19.md) | Normal progress |
| 2026-10-23 23:03 UTC | [Incident updated: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile](https://rewindex.com/change/rf1809d19e6c665.md) | Normal progress |
| 2026-10-24 01:03 UTC | [Incident updated: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile](https://rewindex.com/change/rc0a40b942e2cda.md) | Normal progress |
| 2026-10-24 05:23 UTC | [Incident updated: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile](https://rewindex.com/change/r6966ce1667001f.md) | Normal progress |

Next: [change](https://rewindex.com/change/ra52931d47955f0.md) · All SendGrid changes: [timeline](https://rewindex.com/company/sendgrid/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rbfe3d5fe06b975 · Markdown: https://rewindex.com/change/rbfe3d5fe06b975.md · JSON: https://rewindex.com/api/v1/changes/rbfe3d5fe06b975 · Generated 2026-10-24T12:13:34.115Z