# Twilio: Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Philippines

> Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Philippines. Detected 2026-11-02 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rbabb9291e297d9
Last updated: 2026-11-02T08:53:44Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-11-02 08:53 UTC · Detected: 2026-11-02 08:53 UTC
- [Source: https://status.twilio.com/incidents/q0wmp98qd05h](https://status.twilio.com/incidents/q0wmp98qd05h)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/q0wmp98qd05h@b56d963433a3 → after incident\_version:125/q0wmp98qd05h@8bc81d631b79
- Change 2 of 2 for this incident

Incident page (full timeline): [Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Philippines](https://rewindex.com/company/twilio/incidents/q0wmp98qd05h.md)
## What changed

**1. Changed: Title**

```diff
- Voice Call Failures from a Subset of Twilio Phone Numbers to Philippines
+ Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Philippines
```

**2. Added: Update** (identified) · 2026-11-02 08:49 UTC

```diff
+ Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 07:03 UTC | [Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Philippines](https://rewindex.com/change/r6fcbcdbec734ff.md) | Normal progress |
| 2026-11-02 08:53 UTC | Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Philippines (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r6fcbcdbec734ff.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/rbabb9291e297d9 · Markdown: https://rewindex.com/change/rbabb9291e297d9.md · JSON: https://rewindex.com/api/v1/changes/rbabb9291e297d9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-02T11:14:22.397Z