# Twilio: Incident updated: SMS Delivery Delays and Failures from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil

> Incident updated: SMS Delivery Delays and Failures from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil. Detected 2026-11-12 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rb9de37c8bba012
Last updated: 2026-11-12T21:53:37Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-12 21:53 UTC · Detected: 2026-11-12 21:53 UTC
- [Source: https://status.twilio.com/incidents/w77cc8rwmqvh](https://status.twilio.com/incidents/w77cc8rwmqvh)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/w77cc8rwmqvh@0ac2c25724a3 → after incident\_version:125/w77cc8rwmqvh@ab45370a5c1b
- Change 1 of 2 for this incident

Incident page (full timeline): [SMS Delivery Delays and Failures from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil](https://rewindex.com/company/twilio/incidents/w77cc8rwmqvh.md)
## What changed

**1. Changed: Title**

```diff
- SMS Delivery Delays and Failures from Twilio to Brisanet Brazil
+ SMS Delivery Delays and Failures from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil
```

**2. Changed: Status**

```diff
- identified
+ monitoring
```

**3. Added: Update** (identified) · 2026-11-12 21:46 UTC

```diff
+ Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

**4. Added: Update** (monitoring) · 2026-11-12 21:49 UTC

```diff
+ We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-12 21:53 UTC | Incident updated: SMS Delivery Delays and Failures from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil (this change) |  |
| 2026-11-12 23:54 UTC | [Incident updated: SMS Delivery Delays and Failures from Twilio to Brisanet Brazil](https://rewindex.com/change/rb5dc8ee7d4d332.md) |  |

Next: [change](https://rewindex.com/change/rb5dc8ee7d4d332.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Delays and Failures from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil on Twilio’s status page, changed 2026-11-12 21:53 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/rb9de37c8bba012
- Citation: Twilio, “Incident updated: SMS Delivery Delays and Failures from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil” (2026-11-12 21:53 UTC). Archived by Rewindex: https://rewindex.com/change/rb9de37c8bba012 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Delays and Failures from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil (2026-11-12)](https://rewindex.com/change/rb9de37c8bba012)`


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Canonical: https://rewindex.com/change/rb9de37c8bba012 · Markdown: https://rewindex.com/change/rb9de37c8bba012.md · JSON: https://rewindex.com/api/v1/changes/rb9de37c8bba012 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-13T02:17:10.907Z