# Grafana Cloud: Incident updated: IRM Unable to Voice Call Brazil Numbers

> Incident updated: IRM Unable to Voice Call Brazil Numbers. Detected 2026-11-04 by Rewindex: what changed on Grafana Cloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rb8904cdf4fc6ae
Last updated: 2026-11-04T08:53:49Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-04 08:53 UTC · Detected: 2026-11-04 08:53 UTC
- [Source: https://status.grafana.com/incidents/507h3wxc3mdh](https://status.grafana.com/incidents/507h3wxc3mdh)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)
- Versions: before incident\_version:278/507h3wxc3mdh@d1e538af97ef → after incident\_version:278/507h3wxc3mdh@945f3df4fe16
- Change 5 of 5 for this incident

Incident page (full timeline): [IRM Unable to Voice Call Brazil Numbers](https://rewindex.com/company/grafana-cloud/incidents/507h3wxc3mdh.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-04 08:45 UTC
```

**3. Added: Update** (resolved) · 2026-11-04 08:45 UTC

```diff
+ Brazil calls recovered at about 13:00 UTC on 3 November. At this point, we are marking the incident as resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 00:37 UTC | [Major incident: IRM Unable to Voice Call Brazil Numbers](https://rewindex.com/change/i16d35e2ab1b35a.md) | outage |
| 2026-11-02 15:13 UTC | [Incident updated: IRM Unable to Voice Call Brazil Numbers](https://rewindex.com/change/rb6bc2010df701e.md) | Normal progress |
| 2026-11-02 17:13 UTC | [Incident updated: IRM Unable to Voice Call Brazil Numbers](https://rewindex.com/change/ree0db43d929306.md) | Normal progress |
| 2026-11-03 16:13 UTC | [Incident updated: IRM Unable to Voice Call Brazil Numbers](https://rewindex.com/change/rbfcd56e854d41b.md) | Normal progress |
| 2026-11-04 08:53 UTC | Incident updated: IRM Unable to Voice Call Brazil Numbers (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rbfcd56e854d41b.md) · All Grafana Cloud changes: [timeline](https://rewindex.com/company/grafana-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: IRM Unable to Voice Call Brazil Numbers on Grafana Cloud’s status page, changed 2026-11-04 08:53 UTC (change 5 of 5).

- Canonical URL: https://rewindex.com/change/rb8904cdf4fc6ae
- Citation: Grafana Cloud, “Incident updated: IRM Unable to Voice Call Brazil Numbers” (2026-11-04 08:53 UTC). Archived by Rewindex: https://rewindex.com/change/rb8904cdf4fc6ae (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Incident updated: IRM Unable to Voice Call Brazil Numbers (2026-11-04)](https://rewindex.com/change/rb8904cdf4fc6ae)`


---
Canonical: https://rewindex.com/change/rb8904cdf4fc6ae · Markdown: https://rewindex.com/change/rb8904cdf4fc6ae.md · JSON: https://rewindex.com/api/v1/changes/rb8904cdf4fc6ae · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:21:02.023Z