# Salesforce: Incident updated: Feature Perf Degradation: Agentforce

> Incident updated: Feature Perf Degradation: Agentforce. Detected 2026-10-30 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rb64699b7b144d2
Last updated: 2026-10-30T16:03:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-30 16:03 UTC · Detected: 2026-10-30 16:03 UTC
- [Source: https://status.salesforce.com/incidents/20004547](https://status.salesforce.com/incidents/20004547)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004547@8dca415f45d4 → after incident\_version:130/20004547@2ee96deab2e0
- Change 1 of 6 for this incident

Incident page (full timeline): [Feature Perf Degradation: Agentforce](https://rewindex.com/company/salesforce/incidents/20004547.md)
## What changed

**1. Added: Affected components**

```diff
+ 85 instances
```

**2. Removed: Affected components**

```diff
- 84 instances
```

**3. Added: Update** (update) · 2026-10-30 15:48 UTC

```diff
+ We're investigating an issue affecting some Agentforce customers who use large language models hosted by a third-party provider. Affected requests may return errors or fail to complete. Customers in multiple regions may be affected when their requests use the impacted capacity. The issue currently appears limited to models hosted by this provider. We're working with our service provider and reviewing changes to how requests are routed to resolve the issue. We're investigating the issue and will provide an update in 30 minutes, or sooner if we have more information. 
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-30 16:03 UTC | Incident updated: Feature Perf Degradation: Agentforce (this change) | Normal progress |
| 2026-10-30 16:33 UTC | [Incident updated: Feature Perf Degradation: Agentforce](https://rewindex.com/change/r261967ae4118ff.md) | Normal progress |
| 2026-10-30 17:03 UTC | [Incident updated: Feature Perf Degradation: Agentforce](https://rewindex.com/change/r32fe293bf9cc85.md) | Normal progress |
| 2026-10-30 17:33 UTC | [Incident updated: Feature Perf Degradation: Agentforce](https://rewindex.com/change/r1e91eadb5b90a1.md) | Normal progress |
| 2026-10-30 18:03 UTC | [Incident updated: Feature Perf Degradation: Agentforce](https://rewindex.com/change/r6fee7514c60495.md) | Normal progress |
| 2026-10-30 18:33 UTC | [Incident updated: Feature Perf Degradation: Agentforce](https://rewindex.com/change/r25a7de7bce0823.md) | Normal progress |

Next: [change](https://rewindex.com/change/r261967ae4118ff.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rb64699b7b144d2 · Markdown: https://rewindex.com/change/rb64699b7b144d2.md · JSON: https://rewindex.com/api/v1/changes/rb64699b7b144d2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T12:10:46.646Z