# ChatGPT: Incident updated: Help Center Chat Support Degraded

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 21:53 UTC · Detected: 2026-10-23 21:53 UTC
- [Source: https://status.openai.com/incidents/01M5NAR5GZC5M7D0S7AQ6CGEEN](https://status.openai.com/incidents/01M5NAR5GZC5M7D0S7AQ6CGEEN)
- [Company: ChatGPT](https://rewindex.com/company/chatgpt.md)
- Versions: before incident\_version:5/01M5NAR5GZC5M7D0S7AQ6CGEEN@f51b7df987dc → after incident\_version:5/01M5NAR5GZC5M7D0S7AQ6CGEEN@452bc8ab905d
- Change 1 of 2 for this incident

Incident page (full timeline): [Help Center Chat Support Degraded](https://rewindex.com/company/chatgpt/incidents/01M5NAR5GZC5M7D0S7AQ6CGEEN.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-23 21:52 UTC

```diff
+ We have applied the mitigation and are monitoring the recovery.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 21:53 UTC | Incident updated: Help Center Chat Support Degraded (this change) | Normal progress |
| 2026-10-23 22:03 UTC | [Incident updated: Help Center Chat Support Degraded](https://rewindex.com/change/rd95c1814405ad3.md) | Normal progress |

Next: [change](https://rewindex.com/change/rd95c1814405ad3.md) · All ChatGPT changes: [timeline](https://rewindex.com/company/chatgpt/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/rb3d5ba08dc968a · Markdown: https://rewindex.com/change/rb3d5ba08dc968a.md · JSON: https://rewindex.com/api/v1/changes/rb3d5ba08dc968a · Generated 2026-10-24T12:02:09.037Z