# Claude: Incident updated: Elevated purchasing errors on claude.ai

> Incident updated: Elevated purchasing errors on claude.ai. Detected 2026-11-14 by Rewindex: what changed on Claude’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rb35f2ba47e74ba
Last updated: 2026-11-14T04:33:37Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-14 04:33 UTC · Detected: 2026-11-14 04:33 UTC
- [Source: https://status.claude.com/incidents/qrpz8k79qm7x](https://status.claude.com/incidents/qrpz8k79qm7x)
- [Company: Claude](https://rewindex.com/company/claude.md)
- Versions: before incident\_version:6/qrpz8k79qm7x@dcd563639c00 → after incident\_version:6/qrpz8k79qm7x@cb9474ecc642
- Change 3 of 3 for this incident

Incident page (full timeline): [Elevated purchasing errors on claude.ai](https://rewindex.com/company/claude/incidents/qrpz8k79qm7x.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-14 04:23 UTC
```

**3. Added: Update** (resolved) · 2026-11-14 04:23 UTC

```diff
+ The issue affecting purchases and plan changes on claude.ai has been resolved, and delayed plan changes and payments have now been applied. Impact occurred from 18:34 PT on November 13 / 02:34 UTC on November 14 to 20:03 PT on November 13 / 04:03 UTC on November 14.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-14 02:54 UTC | [Major incident: Elevated purchasing errors on claude.ai](https://rewindex.com/change/id68f57c91e1910.md) | major |
| 2026-11-14 03:13 UTC | [Incident updated: Elevated purchasing errors on claude.ai](https://rewindex.com/change/r6cf951a0d1fd1d.md) |  |
| 2026-11-14 04:33 UTC | Incident updated: Elevated purchasing errors on claude.ai (this change) |  |

Previous: [change](https://rewindex.com/change/r6cf951a0d1fd1d.md) · All Claude changes: [timeline](https://rewindex.com/company/claude/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Elevated purchasing errors on claude.ai on Claude’s status page, changed 2026-11-14 04:33 UTC (change 3 of 3).

- Canonical URL: https://rewindex.com/change/rb35f2ba47e74ba
- Citation: Claude, “Incident updated: Elevated purchasing errors on claude.ai” (2026-11-14 04:33 UTC). Archived by Rewindex: https://rewindex.com/change/rb35f2ba47e74ba (CC BY 4.0).
- Markdown link: `[Claude: Incident updated: Elevated purchasing errors on claude.ai (2026-11-14)](https://rewindex.com/change/rb35f2ba47e74ba)`


---
Canonical: https://rewindex.com/change/rb35f2ba47e74ba · Markdown: https://rewindex.com/change/rb35f2ba47e74ba.md · JSON: https://rewindex.com/api/v1/changes/rb35f2ba47e74ba · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T08:58:45.777Z