# Vonage: Incident updated: Issue on SMS API

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-21 13:53 UTC · Detected: 2026-10-21 13:53 UTC
- [Source: https://stspg.io/07lln9p49h7t](https://stspg.io/07lln9p49h7t)
- [Company: Vonage](https://rewindex.com/company/vonage.md)
- Versions: before incident\_version:126/f4w0pltc16y1@bfb88e419514 → after incident\_version:126/f4w0pltc16y1@ca713f7cb87d
- Change 2 of 2 for this incident

Incident page (full timeline): [Issue on SMS API](https://rewindex.com/company/vonage/incidents/f4w0pltc16y1.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-21 13:52 UTC
```

**3. Added: Update** (resolved) · 2026-10-21 13:52 UTC

```diff
+ Vonage services have been fully restored following today's service interruption on Outbound SMS in the APAC region, which began at [2026-10-21 10:15:00] UTC. Full resolution has been confirmed effective at [2026-10-21 10:34:00] UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-21 11:33 UTC | [Incident updated: Issue on SMS API](https://rewindex.com/change/r2050f5aaf72010.md) |  |
| 2026-10-21 13:53 UTC | Incident updated: Issue on SMS API (this change) |  |

Previous: [change](https://rewindex.com/change/r2050f5aaf72010.md) · All Vonage changes: [timeline](https://rewindex.com/company/vonage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rafcc7f4d94e9c0 · Markdown: https://rewindex.com/change/rafcc7f4d94e9c0.md · JSON: https://rewindex.com/api/v1/changes/rafcc7f4d94e9c0 · Generated 2026-10-22T01:28:59.903Z