# OVHcloud: Incident updated: [Global][Collaborative Solutions] - Zimbra incident notification

> Incident updated: [Global][Collaborative Solutions] - Zimbra incident notification. Detected 2026-11-10 by Rewindex: what changed on OVHcloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/raf45d563cb66e6
Last updated: 2026-11-10T02:13:49Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-10 02:13 UTC · Detected: 2026-11-10 02:13 UTC
- [Source: https://web-cloud.status-ovhcloud.com/incidents/hp9gkf660b5p](https://web-cloud.status-ovhcloud.com/incidents/hp9gkf660b5p)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)
- Versions: before incident\_version:765/hp9gkf660b5p@6af0c2e816b4 → after incident\_version:765/hp9gkf660b5p@e641b8b43135
- Change 2 of 2 for this incident

Incident page (full timeline): [\[Global\]\[Collaborative Solutions\] - Zimbra incident notification](https://rewindex.com/company/ovhcloud/incidents/hp9gkf660b5p.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-10 02:11 UTC
```

**3. Added: Update** (resolved) · 2026-11-10 02:11 UTC

```diff
+ We would like to inform you that the incident affecting our Collaborative Solutions offering has now been resolved. Please find the details of this incident below : Start time : 09/11/2026 19:00 UTC End time : 10/11/2026 02:07 UTC Impacted Service(s) : Access to Zimbra mailboxes and webmail was temporarily unavailable. Customers Impact : Some customers were temporarily unable to access their mailboxes. Root Cause : This incident was caused by a hardware issue. We thank you for your understanding and patience throughout this incident.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-10 00:52 UTC | [Major incident: \[Global\]\[Collaborative Solutions\] - Zimbra incident notification](https://rewindex.com/change/if32016c07f68e6.md) | outage |
| 2026-11-10 02:13 UTC | Incident updated: \[Global\]\[Collaborative Solutions\] - Zimbra incident notification (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/if32016c07f68e6.md) · All OVHcloud changes: [timeline](https://rewindex.com/company/ovhcloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: [Global][Collaborative Solutions] - Zimbra incident notification on OVHcloud’s status page, changed 2026-11-10 02:13 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/raf45d563cb66e6
- Citation: OVHcloud, “Incident updated: [Global][Collaborative Solutions] - Zimbra incident notification” (2026-11-10 02:13 UTC). Archived by Rewindex: https://rewindex.com/change/raf45d563cb66e6 (CC BY 4.0).
- Markdown link: `[OVHcloud: Incident updated: GlobalCollaborative Solutions - Zimbra incident notification (2026-11-10)](https://rewindex.com/change/raf45d563cb66e6)`


---
Canonical: https://rewindex.com/change/raf45d563cb66e6 · Markdown: https://rewindex.com/change/raf45d563cb66e6.md · JSON: https://rewindex.com/api/v1/changes/raf45d563cb66e6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:33:13.174Z