# ActiveCampaign: Incident silently edited: System outage - 10/22/2026

> ActiveCampaign revised its 10-22 17:04 UTC outage update: platform access was recovered for most accounts but remained degraded for some EU accounts and a subset of US accounts. Automations and campaign backlog processing was nearing completion; Integrations were recovering, while Scheduled Tasks, R

Canonical: https://rewindex.com/change/radc08f10a33e7f
Last updated: 2026-10-22T17:53:55Z

**Summary:** ActiveCampaign revised its 10-22 17:04 UTC outage update: platform access was recovered for most accounts but remained degraded for some EU accounts and a subset of US accounts. Automations and campaign backlog processing was nearing completion; Integrations were recovering, while Scheduled Tasks, Regional SMS and WhatsApp remained degraded. _(machine-written, sol)_
- Kind: Silent edit · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-22 17:53 UTC · Detected: 2026-10-22 17:53 UTC
- [Source: https://status.activecampaign.com/incidents/f56vjvwxfh8m](https://status.activecampaign.com/incidents/f56vjvwxfh8m)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)
- Versions: before incident\_version:232/f56vjvwxfh8m@bca49391dd4a → after incident\_version:232/f56vjvwxfh8m@6975598ac60c
- Change 6 of 10 for this incident

Incident page (full timeline): [System outage - 10/22/2026](https://rewindex.com/company/activecampaign/incidents/f56vjvwxfh8m.md)
## What changed

**1. Changed: Update** (identified) · 2026-10-22 17:04 UTC

```diff
- Engineers continue restore services: Recovered: Platform access, Active Intelligence, API Recovering: Automations backlog processing, Integrations, Campaigns backlog processing Degraded: Scheduled Tasks, Regional SMS, WhatsApp
+ Engineers continue to restore services. Recovered: Platform access for most accounts, API, Active Intelligence. Recovering: Automations and campaign backlog processing (nearing completion), Integrations. Degraded: Platform access for some EU accounts and a subset of US accounts, Scheduled Tasks, Regional SMS, WhatsApp.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-22 11:56 UTC | [Critical incident: System outage - 10/22/2026](https://rewindex.com/change/i6a9dab1b5db0c5.md) | outage |
| 2026-10-22 14:23 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/rbfc6f5e4065f58.md) | Normal progress |
| 2026-10-22 14:53 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/r379921cf7abeff.md) | Normal progress |
| 2026-10-22 16:04 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/r32f75e1c218e90.md) | Normal progress |
| 2026-10-22 17:13 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/radd95e242c7fb6.md) | Normal progress |
| 2026-10-22 17:53 UTC | Incident silently edited: System outage - 10/22/2026 (this change) | Normal progress |
| 2026-10-22 18:34 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/r68bfd362697a91.md) | Normal progress |
| 2026-10-22 19:23 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/r7f3c88d48a63cd.md) | Normal progress |
| 2026-10-22 20:03 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/r15c76d9ac56bbe.md) | Normal progress |
| 2026-10-22 20:43 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/r5c4c1bc713f11c.md) | Normal progress |

Previous: [change](https://rewindex.com/change/radd95e242c7fb6.md) · Next: [change](https://rewindex.com/change/r68bfd362697a91.md) · All ActiveCampaign changes: [timeline](https://rewindex.com/company/activecampaign/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident silently edited: System outage - 10/22/2026 on ActiveCampaign’s status page, changed 2026-10-22 17:53 UTC (change 6 of 10).

- Canonical URL: https://rewindex.com/change/radc08f10a33e7f
- Citation: ActiveCampaign, “Incident silently edited: System outage - 10/22/2026” (2026-10-22 17:53 UTC). Archived by Rewindex: https://rewindex.com/change/radc08f10a33e7f (CC BY 4.0).
- Markdown link: `[ActiveCampaign: Incident silently edited: System outage - 10/22/2026 (2026-10-22)](https://rewindex.com/change/radc08f10a33e7f)`


---
Canonical: https://rewindex.com/change/radc08f10a33e7f · Markdown: https://rewindex.com/change/radc08f10a33e7f.md · JSON: https://rewindex.com/api/v1/changes/radc08f10a33e7f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:35:58.061Z