# Bandwidth: Incident updated: Toll-Free Port Activation Incident

> Incident updated: Toll-Free Port Activation Incident. Detected 2026-10-29 by Rewindex: what changed on Bandwidth’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/racedb1da644a61
Last updated: 2026-10-29T13:13:43Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-29 13:13 UTC · Detected: 2026-10-29 13:13 UTC
- [Source: https://status.bandwidth.com/incidents/rrzmg3cddgbp](https://status.bandwidth.com/incidents/rrzmg3cddgbp)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)
- Versions: before incident\_version:690/rrzmg3cddgbp@8ac633ef4040 → after incident\_version:690/rrzmg3cddgbp@0dd25c98bfec
- Change 3 of 3 for this incident

Incident page (full timeline): [Toll-Free Port Activation Incident](https://rewindex.com/company/bandwidth/incidents/rrzmg3cddgbp.md)
## What changed

**1. Changed: Status**

```diff
- resolved
+ postmortem
```

**2. Added: Update** (postmortem) · 2026-10-29 13:07 UTC

```diff
+ Bandwidth has concluded its investigation of this issue and determined that between 11:09 UTC and 12:05 UTC on October 23, some Toll-Free port activation orders experienced errors. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 13:43 UTC | [Incident updated: Toll-Free Port Activation Incident](https://rewindex.com/change/r650cd8079440f8.md) | Normal progress |
| 2026-10-23 15:03 UTC | [Incident updated: Toll-Free Port Activation Incident](https://rewindex.com/change/rbc121e9c95ac1c.md) | Normal progress |
| 2026-10-29 13:13 UTC | Incident updated: Toll-Free Port Activation Incident (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rbc121e9c95ac1c.md) · All Bandwidth changes: [timeline](https://rewindex.com/company/bandwidth/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Toll-Free Port Activation Incident on Bandwidth’s status page, changed 2026-10-29 13:13 UTC (change 3 of 3).

- Canonical URL: https://rewindex.com/change/racedb1da644a61
- Citation: Bandwidth, “Incident updated: Toll-Free Port Activation Incident” (2026-10-29 13:13 UTC). Archived by Rewindex: https://rewindex.com/change/racedb1da644a61 (CC BY 4.0).
- Markdown link: `[Bandwidth: Incident updated: Toll-Free Port Activation Incident (2026-10-29)](https://rewindex.com/change/racedb1da644a61)`


---
Canonical: https://rewindex.com/change/racedb1da644a61 · Markdown: https://rewindex.com/change/racedb1da644a61.md · JSON: https://rewindex.com/api/v1/changes/racedb1da644a61 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T05:26:36.428Z