# Twilio: Incident updated: SMS Delivery Delays from Twilio to Altan Redes Mexico

> Incident updated: SMS Delivery Delays from Twilio to Altan Redes Mexico. Detected 2026-11-14 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rac3fc15461a15a
Last updated: 2026-11-14T17:53:37Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-14 17:53 UTC · Detected: 2026-11-14 17:53 UTC
- [Source: https://status.twilio.com/incidents/c833g7s7q27m](https://status.twilio.com/incidents/c833g7s7q27m)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/c833g7s7q27m@c57da7398045 → after incident\_version:125/c833g7s7q27m@92321d954008
- Change 1 of 4 for this incident

Incident page (full timeline): [SMS Delivery Delays from Twilio to Altan Redes Mexico](https://rewindex.com/company/twilio/incidents/c833g7s7q27m.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ identified
```

**2. Added: Update** (identified) · 2026-11-14 17:51 UTC

```diff
+ Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-14 17:53 UTC | Incident updated: SMS Delivery Delays from Twilio to Altan Redes Mexico (this change) |  |
| 2026-11-14 18:53 UTC | [Incident updated: SMS Delivery Delays from Twilio to Altan Redes Mexico](https://rewindex.com/change/r86f1e9de5c12ad.md) |  |
| 2026-11-14 20:53 UTC | [Incident updated: SMS Delivery Delays from Twilio to Altan Redes Mexico](https://rewindex.com/change/r76eef077efbfce.md) |  |
| 2026-11-14 23:03 UTC | [Incident updated: SMS Delivery Delays from Twilio to Altan Redes Mexico](https://rewindex.com/change/rd557638b0ad7d6.md) |  |

Next: [change](https://rewindex.com/change/r86f1e9de5c12ad.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Delays from Twilio to Altan Redes Mexico on Twilio’s status page, changed 2026-11-14 17:53 UTC (change 1 of 4).

- Canonical URL: https://rewindex.com/change/rac3fc15461a15a
- Citation: Twilio, “Incident updated: SMS Delivery Delays from Twilio to Altan Redes Mexico” (2026-11-14 17:53 UTC). Archived by Rewindex: https://rewindex.com/change/rac3fc15461a15a (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Delays from Twilio to Altan Redes Mexico (2026-11-14)](https://rewindex.com/change/rac3fc15461a15a)`


---
Canonical: https://rewindex.com/change/rac3fc15461a15a · Markdown: https://rewindex.com/change/rac3fc15461a15a.md · JSON: https://rewindex.com/api/v1/changes/rac3fc15461a15a · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T23:57:37.710Z