# Snowflake: Incident updated: INC20000321

> Incident updated: INC20000321. Detected 2026-10-31 by Rewindex: what changed on Snowflake’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rabcc3adb7592bc
Last updated: 2026-10-31T00:13:44Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-31 00:13 UTC · Detected: 2026-10-31 00:13 UTC
- [Source: https://status.snowflake.com/incidents/gcsk36bw5g0r](https://status.snowflake.com/incidents/gcsk36bw5g0r)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)
- Versions: before incident\_version:164/gcsk36bw5g0r@8a2a4ce9b292 → after incident\_version:164/gcsk36bw5g0r@83df0a8dca0e
- Change 4 of 4 for this incident

Incident page (full timeline): [INC20000321](https://rewindex.com/company/snowflake/incidents/gcsk36bw5g0r.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-31 00:04 UTC
```

**3. Added: Update** (resolved) · 2026-10-31 00:04 UTC

```diff
+ Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to access or manage their Openflow runtimes deployed in Snowpark Container Services. Runtimes may have shown as active, but opening the Openflow canvas may have failed with errors saying the runtime was unavailable or that the connection was refused. Impact start time: 17:34 UTC October 30, 2026 Impact end time: 22:55 UTC October 30, 2026 Preliminary root cause: A subset of infrastructure responsible for secure communication with Openflow runtimes experienced a certificate issue, which prevented connections to the affected Openflow runtimes A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-30 21:33 UTC | [Incident updated: INC20000321](https://rewindex.com/change/rfe56116cd1d65e.md) | Normal progress |
| 2026-10-30 22:23 UTC | [Incident updated: INC20000321](https://rewindex.com/change/rf24b7c58c1ad21.md) | Normal progress |
| 2026-10-30 23:23 UTC | [Incident updated: INC20000321](https://rewindex.com/change/r9aa09817e99fd8.md) | Normal progress |
| 2026-10-31 00:13 UTC | Incident updated: INC20000321 (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r9aa09817e99fd8.md) · All Snowflake changes: [timeline](https://rewindex.com/company/snowflake/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/rabcc3adb7592bc · Markdown: https://rewindex.com/change/rabcc3adb7592bc.md · JSON: https://rewindex.com/api/v1/changes/rabcc3adb7592bc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T12:10:41.325Z