# Chargebee: Incident updated: API Service Degradation - EU Region

> Incident updated: API Service Degradation - EU Region. Detected 2026-10-28 by Rewindex: what changed on Chargebee’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rab6390f43dba78
Last updated: 2026-10-28T08:54:22Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-28 08:54 UTC · Detected: 2026-10-28 08:54 UTC
- [Source: https://status.chargebee.com/incidents/nw2gp4g3pdnw](https://status.chargebee.com/incidents/nw2gp4g3pdnw)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)
- Versions: before incident\_version:294/nw2gp4g3pdnw@e50735edc9a4 → after incident\_version:294/nw2gp4g3pdnw@d3a07b0bd36e
- Change 2 of 3 for this incident

Incident page (full timeline): [API Service Degradation - EU Region](https://rewindex.com/company/chargebee/incidents/nw2gp4g3pdnw.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-28 08:46 UTC

```diff
+ Services have recovered, and error rates have returned to normal. We are monitoring our systems for ongoing stability.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-28 08:22 UTC | [Major incident: API Service Degradation - EU Region](https://rewindex.com/change/i3f35d32978d6fd.md) | degradation |
| 2026-10-28 08:54 UTC | Incident updated: API Service Degradation - EU Region (this change) | Normal progress |
| 2026-10-28 09:04 UTC | [Incident updated: API Service Degradation - EU Region](https://rewindex.com/change/r21bae9bf860c3f.md) | Normal progress |

Previous: [change](https://rewindex.com/change/i3f35d32978d6fd.md) · Next: [change](https://rewindex.com/change/r21bae9bf860c3f.md) · All Chargebee changes: [timeline](https://rewindex.com/company/chargebee/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rab6390f43dba78 · Markdown: https://rewindex.com/change/rab6390f43dba78.md · JSON: https://rewindex.com/api/v1/changes/rab6390f43dba78 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-28T11:23:37.551Z