# Jira: Incident updated: Degraded performance with Microsoft incoming emails

> Incident updated: Degraded performance with Microsoft incoming emails. Detected 2026-11-14 by Rewindex: what changed on Jira’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/raa8cd4f285e378
Last updated: 2026-11-14T06:13:35Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-14 06:13 UTC · Detected: 2026-11-14 06:13 UTC
- [Source: https://jira-software.status.atlassian.com/incidents/d5393cmcng14](https://jira-software.status.atlassian.com/incidents/d5393cmcng14)
- [Company: Jira](https://rewindex.com/company/jira.md)
- Versions: before incident\_version:103/d5393cmcng14@4f0b2e0d5118 → after incident\_version:103/d5393cmcng14@06a7b5d00782
- Change 4 of 4 for this incident

Incident page (full timeline): [Degraded performance with Microsoft incoming emails](https://rewindex.com/company/jira/incidents/d5393cmcng14.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-14 06:07 UTC
```

**3. Added: Update** (resolved) · 2026-11-14 06:07 UTC

```diff
+ Incoming email processing for Microsoft-connected mailboxes in Jira and Jira Service Management has returned to normal. This incident is now resolved. For more details on the service degradation reported by Microsoft, please refer to Microsoft service health status.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-13 07:33 UTC | [Incident updated: Degraded performance with Microsoft incoming emails](https://rewindex.com/change/r6f0a635eaeea56.md) | Normal progress |
| 2026-11-13 12:43 UTC | [Incident updated: Degraded performance with Microsoft incoming emails](https://rewindex.com/change/r92dc92a3a72cb1.md) |  |
| 2026-11-13 16:23 UTC | [Incident updated: Degraded performance with Microsoft incoming emails](https://rewindex.com/change/r20e53dbf731aef.md) |  |
| 2026-11-14 06:13 UTC | Incident updated: Degraded performance with Microsoft incoming emails (this change) |  |

Previous: [change](https://rewindex.com/change/r20e53dbf731aef.md) · All Jira changes: [timeline](https://rewindex.com/company/jira/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Degraded performance with Microsoft incoming emails on Jira’s status page, changed 2026-11-14 06:13 UTC (change 4 of 4).

- Canonical URL: https://rewindex.com/change/raa8cd4f285e378
- Citation: Jira, “Incident updated: Degraded performance with Microsoft incoming emails” (2026-11-14 06:13 UTC). Archived by Rewindex: https://rewindex.com/change/raa8cd4f285e378 (CC BY 4.0).
- Markdown link: `[Jira: Incident updated: Degraded performance with Microsoft incoming emails (2026-11-14)](https://rewindex.com/change/raa8cd4f285e378)`


---
Canonical: https://rewindex.com/change/raa8cd4f285e378 · Markdown: https://rewindex.com/change/raa8cd4f285e378.md · JSON: https://rewindex.com/api/v1/changes/raa8cd4f285e378 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T09:08:48.022Z