# Brevo: Incident updated: Elevated error on public API

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-19 15:13 UTC · Detected: 2026-10-19 15:13 UTC
- [Source: https://status.brevo.com/incidents/01M5AA36634XE86X31T5PWSZKY](https://status.brevo.com/incidents/01M5AA36634XE86X31T5PWSZKY)
- [Company: Brevo](https://rewindex.com/company/brevo.md)
- Versions: before incident\_version:237/01M5AA36634XE86X31T5PWSZKY@22f1a673171b → after incident\_version:237/01M5AA36634XE86X31T5PWSZKY@d51f13417657
- Change 1 of 1 for this incident

Incident page (full timeline): [Elevated error on public API](https://rewindex.com/company/brevo/incidents/01M5AA36634XE86X31T5PWSZKY.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-19 15:06 UTC
```

**3. Added: Update** (monitoring) · 2026-10-19 15:04 UTC

```diff
+ We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
```

**4. Added: Update** (resolved) · 2026-10-19 15:06 UTC

```diff
+ The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 15:13 UTC | Incident updated: Elevated error on public API (this change) |  |

All Brevo changes: [timeline](https://rewindex.com/company/brevo/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ra6ed5ab9f1cd2a · Markdown: https://rewindex.com/change/ra6ed5ab9f1cd2a.md · JSON: https://rewindex.com/api/v1/changes/ra6ed5ab9f1cd2a · Generated 2026-10-20T00:17:13.225Z