# Salesforce: Incident updated: Performance Degradation: Email Studio

> Incident updated: Performance Degradation: Email Studio. Detected 2026-10-26 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/ra607478717ed9d
Last updated: 2026-10-26T16:33:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-26 16:33 UTC · Detected: 2026-10-26 16:33 UTC
- [Source: https://status.salesforce.com/incidents/20004532](https://status.salesforce.com/incidents/20004532)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004532@8c720a490a75 → after incident\_version:130/20004532@e57062eb50cf
- Change 3 of 3 for this incident

Incident page (full timeline): [Performance Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20004532.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-26 15:18 UTC
```

**3. Added: Update** (update) · 2026-10-26 16:03 UTC

```diff
+ We resolved the issue impacting outbound email sends. During this time, emails sends were delayed or failing to deliver, and some SMS sends that include links may also have experienced issues. We identified that the databases we use for link tracking ran out of storage capacity. We added storage capacity to the affected databases clusters, and email send volume has returned to expected levels. Some send jobs entered an error state during this time, and we will resume these jobs on our side. Customers don't need to take action. We apologize for the impact this incident may have had on our customers and their businesses. We'll thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-26 15:33 UTC | [Incident updated: Performance Degradation: Email Studio](https://rewindex.com/change/r399147b08b445e.md) | Normal progress |
| 2026-10-26 16:03 UTC | [Incident updated: Performance Degradation: Email Studio](https://rewindex.com/change/r3b818964577436.md) | Normal progress |
| 2026-10-26 16:33 UTC | Incident updated: Performance Degradation: Email Studio (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r3b818964577436.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Performance Degradation: Email Studio on Salesforce’s status page, changed 2026-10-26 16:33 UTC (change 3 of 3).

- Canonical URL: https://rewindex.com/change/ra607478717ed9d
- Citation: Salesforce, “Incident updated: Performance Degradation: Email Studio” (2026-10-26 16:33 UTC). Archived by Rewindex: https://rewindex.com/change/ra607478717ed9d (CC BY 4.0).
- Markdown link: `[Salesforce: Incident updated: Performance Degradation: Email Studio (2026-10-26)](https://rewindex.com/change/ra607478717ed9d)`


---
Canonical: https://rewindex.com/change/ra607478717ed9d · Markdown: https://rewindex.com/change/ra607478717ed9d.md · JSON: https://rewindex.com/api/v1/changes/ra607478717ed9d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:05.878Z