# Twilio: Incident updated: SMS Delivery Delays From a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 14:03 UTC · Detected: 2026-10-23 14:03 UTC
- [Source: https://status.twilio.com/incidents/y8cpzcnxgk18](https://status.twilio.com/incidents/y8cpzcnxgk18)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/y8cpzcnxgk18@aaa51e48cc00 → after incident\_version:125/y8cpzcnxgk18@81ddfa203bf8
- Change 1 of 2 for this incident

Incident page (full timeline): [SMS Delivery Delays From a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States](https://rewindex.com/company/twilio/incidents/y8cpzcnxgk18.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ identified
```

**2. Added: Update** (identified) · 2026-10-23 13:57 UTC

```diff
+ Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 14:03 UTC | Incident updated: SMS Delivery Delays From a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (this change) | Normal progress |
| 2026-10-23 14:43 UTC | [Incident updated: SMS Delivery Delays From a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States](https://rewindex.com/change/r21de7ffc09b578.md) | Normal progress |

Next: [change](https://rewindex.com/change/r21de7ffc09b578.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ra558108d270739 · Markdown: https://rewindex.com/change/ra558108d270739.md · JSON: https://rewindex.com/api/v1/changes/ra558108d270739 · Generated 2026-10-24T12:03:45.564Z