# Zendesk: Incident updated: Some customers are encountering CF error messages accessing Zendesk Support

> Incident updated: Some customers are encountering CF error messages accessing Zendesk Support. Detected 2026-10-29 by Rewindex: what changed on Zendesk’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/ra2e4a3e0615a7b
Last updated: 2026-10-29T08:03:04Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-29 08:03 UTC · Detected: 2026-10-29 08:03 UTC
- [Source: https://status.zendesk.com/incidents/10502](https://status.zendesk.com/incidents/10502)
- [Company: Zendesk](https://rewindex.com/company/zendesk.md)
- Versions: before incident\_version:332/10502@99730fedbf20 → after incident\_version:332/10502@fdb1b4dc030d
- Change 4 of 4 for this incident

Incident page (full timeline): [Some customers are encountering CF error messages accessing Zendesk Support](https://rewindex.com/company/zendesk/incidents/10502.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-29 08:03 UTC
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-29 00:10 UTC | [Critical incident: Some customers are encountering CF error messages accessing Zendesk Support](https://rewindex.com/change/i5427b3851d7749.md) | outage |
| 2026-10-29 01:13 UTC | [Incident silently edited: Some customers are encountering CF error messages accessing Zendesk Support](https://rewindex.com/change/r52a54248a4902d.md) | minor edit |
| 2026-10-29 04:33 UTC | [Incident updated: Some customers are encountering CF error messages accessing Zendesk Support](https://rewindex.com/change/r53b3883b5aeccf.md) | Normal progress |
| 2026-10-29 08:03 UTC | Incident updated: Some customers are encountering CF error messages accessing Zendesk Support (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r53b3883b5aeccf.md) · All Zendesk changes: [timeline](https://rewindex.com/company/zendesk/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ra2e4a3e0615a7b · Markdown: https://rewindex.com/change/ra2e4a3e0615a7b.md · JSON: https://rewindex.com/api/v1/changes/ra2e4a3e0615a7b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-29T11:13:55.527Z