# Sinch: Incident updated: DI SMS 365 (SMSX, iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12378

> Incident updated: DI SMS 365 (SMSX, iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12378. Detected 2026-10-20 by Rewindex: what changed on Sinch’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r9e3d8ab13587b4
Last updated: 2026-10-20T05:03:08Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-20 05:03 UTC · Detected: 2026-10-20 05:03 UTC
- [Source: https://stspg.io/kttjwk51l9zk](https://stspg.io/kttjwk51l9zk)
- [Company: Sinch](https://rewindex.com/company/sinch.md)
- Versions: before incident\_version:703/t1198gbv4078@a2c4b33f8b7d → after incident\_version:703/t1198gbv4078@0889f716c9aa
- Change 2 of 2 for this incident

Incident page (full timeline): [DI SMS 365 (SMSX, iSMS) \| Operator Services \| Application, Database and System Maintenance \|\| PCR Number \#PCRSDI-12378](https://rewindex.com/company/sinch/incidents/t1198gbv4078.md)
## What changed

**1. Changed: Status**

```diff
- scheduled
+ in_progress
```

**2. Added: Update** (in_progress) · 2026-10-20 05:01 UTC

```diff
+ Scheduled maintenance is currently in progress. We will provide updates as necessary.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 04:03 UTC | [Incident updated: DI SMS 365 (SMSX, iSMS) \| Operator Services \| Application, Database and System Maintenance \|\| PCR Number \#PCRSDI-12378](https://rewindex.com/change/rdccd5a43d036f3.md) | Normal progress |
| 2026-10-20 05:03 UTC | Incident updated: DI SMS 365 (SMSX, iSMS) \| Operator Services \| Application, Database and System Maintenance \|\| PCR Number \#PCRSDI-12378 (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rdccd5a43d036f3.md) · All Sinch changes: [timeline](https://rewindex.com/company/sinch/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: DI SMS 365 (SMSX, iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12378 on Sinch’s status page, changed 2026-10-20 05:03 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r9e3d8ab13587b4
- Citation: Sinch, “Incident updated: DI SMS 365 (SMSX, iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12378” (2026-10-20 05:03 UTC). Archived by Rewindex: https://rewindex.com/change/r9e3d8ab13587b4 (CC BY 4.0).
- Markdown link: `[Sinch: Incident updated: DI SMS 365 (SMSX, iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12378 (2026-10-20)](https://rewindex.com/change/r9e3d8ab13587b4)`


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Canonical: https://rewindex.com/change/r9e3d8ab13587b4 · Markdown: https://rewindex.com/change/r9e3d8ab13587b4.md · JSON: https://rewindex.com/api/v1/changes/r9e3d8ab13587b4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:56.333Z