# Twilio: Incident updated: Issue with Realtime Transcriptions and Deepgram

> Incident updated: Issue with Realtime Transcriptions and Deepgram. Detected 2026-10-22 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r9ac09bba3f270b
Last updated: 2026-10-22T17:44:02Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-22 17:44 UTC · Detected: 2026-10-22 17:44 UTC
- [Source: https://status.twilio.com/incidents/tkmxrqj0wwy2](https://status.twilio.com/incidents/tkmxrqj0wwy2)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/tkmxrqj0wwy2@dc03099d62f2 → after incident\_version:125/tkmxrqj0wwy2@5d6ba2f95c8c
- Change 2 of 3 for this incident

Incident page (full timeline): [Issue with Realtime Transcriptions and Deepgram](https://rewindex.com/company/twilio/incidents/tkmxrqj0wwy2.md)
## What changed

**1. Changed: Title**

```diff
- Potential Issue with Realtime Transcriptions and Deepgram
+ Issue with Realtime Transcriptions and Deepgram
```

**2. Changed: Status**

```diff
- investigating
+ monitoring
```

**3. Added: Affected components**

```diff
+ PROGRAMMABLE VIDEO - Realtime Transcriptions, Realtime Transcriptions, Speech Recognition - Gather Speech
```

**4. Added: Update** (monitoring) · 2026-10-22 17:38 UTC

```diff
+ We have mitigated the issue and are monitoring system performance. Speech recognition for Voice calls is returning to normal. We will provide another update in 30 minutes or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-22 16:53 UTC | [Incident silently edited: Potential Issue with Realtime Transcriptions and Deepgram](https://rewindex.com/change/r9d98eee440e527.md) | Normal progress |
| 2026-10-22 17:44 UTC | Incident updated: Issue with Realtime Transcriptions and Deepgram (this change) | Normal progress |
| 2026-10-22 18:24 UTC | [Incident updated: Issue with Realtime Transcriptions and Deepgram](https://rewindex.com/change/re30c813223dbb8.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r9d98eee440e527.md) · Next: [change](https://rewindex.com/change/re30c813223dbb8.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Issue with Realtime Transcriptions and Deepgram on Twilio’s status page, changed 2026-10-22 17:44 UTC (change 2 of 3).

- Canonical URL: https://rewindex.com/change/r9ac09bba3f270b
- Citation: Twilio, “Incident updated: Issue with Realtime Transcriptions and Deepgram” (2026-10-22 17:44 UTC). Archived by Rewindex: https://rewindex.com/change/r9ac09bba3f270b (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: Issue with Realtime Transcriptions and Deepgram (2026-10-22)](https://rewindex.com/change/r9ac09bba3f270b)`


---
Canonical: https://rewindex.com/change/r9ac09bba3f270b · Markdown: https://rewindex.com/change/r9ac09bba3f270b.md · JSON: https://rewindex.com/api/v1/changes/r9ac09bba3f270b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:45:51.243Z