# Salesforce: Incident updated: Service Disruption: Core Service

> Incident updated: Service Disruption: Core Service. Detected 2026-10-30 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r996a406557a947
Last updated: 2026-10-30T23:03:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-30 23:03 UTC · Detected: 2026-10-30 23:03 UTC
- [Source: https://status.salesforce.com/incidents/20004549](https://status.salesforce.com/incidents/20004549)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004549@a6c2eb370be3 → after incident\_version:130/20004549@1508855843c3
- Change 4 of 6 for this incident

Incident page (full timeline): [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20004549.md)
## What changed

**1. Added: Update** (update) · 2026-10-30 22:58 UTC

```diff
+ We’ve confirmed that some traffic is being routed through a newly added network path before its addresses are authorized by dependent services. Requests using this path may time out or fail intermittently. Teams are working with our third-party service provider and internal access teams to restore administrative console access needed for mitigation. Once access is available, Engineering plans to remove the affected route in a test environment, validate that connectivity recovers, and then apply the change to production. Alternative mitigations include potentially disabling the new proxy cluster or completing the required network permissions.  We'll provide an update in 60 minutes or sooner if additional information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-29 22:47 UTC | [Major incident: Service Disruption: Core Service](https://rewindex.com/change/i0029bacf913534.md) | outage |
| 2026-10-30 22:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/rebbf9e00b4cb48.md) | Normal progress |
| 2026-10-30 22:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r25356140465d24.md) | Normal progress |
| 2026-10-30 23:03 UTC | Incident updated: Service Disruption: Core Service (this change) | Normal progress |
| 2026-10-31 00:03 UTC | [Incident silently edited: Service Disruption: Core Service](https://rewindex.com/change/r057d29e2207fa3.md) | Normal progress |
| 2026-10-31 07:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r0e58b0c62de5e9.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r25356140465d24.md) · Next: [change](https://rewindex.com/change/r057d29e2207fa3.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r996a406557a947 · Markdown: https://rewindex.com/change/r996a406557a947.md · JSON: https://rewindex.com/api/v1/changes/r996a406557a947 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T11:29:00.449Z