# Twilio: Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-23 14:33 UTC · Detected: 2026-10-23 14:33 UTC
- [Source: https://status.twilio.com/incidents/ntn2vhywgctl](https://status.twilio.com/incidents/ntn2vhywgctl)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/ntn2vhywgctl@af9ac4d5a894 → after incident\_version:125/ntn2vhywgctl@3281ba5a2056
- Change 2 of 5 for this incident

Incident page (full timeline): [SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico](https://rewindex.com/company/twilio/incidents/ntn2vhywgctl.md)
## What changed

**1. Changed: Title**

```diff
- SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico
+ SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
```

**2. Added: Update** (identified) · 2026-10-23 14:30 UTC

```diff
+ Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 13:33 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico](https://rewindex.com/change/r854f7417daf106.md) | Normal progress |
| 2026-10-23 14:33 UTC | Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (this change) | Normal progress |
| 2026-10-23 15:34 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico](https://rewindex.com/change/r9b06cd58e279e9.md) | Normal progress |
| 2026-10-23 17:34 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico](https://rewindex.com/change/r20eb7058460212.md) | Normal progress |
| 2026-10-23 19:23 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico](https://rewindex.com/change/rc2b23c63e88353.md) | Normal progress |

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Canonical: https://rewindex.com/change/r96fe0f0ccaff0a · Markdown: https://rewindex.com/change/r96fe0f0ccaff0a.md · JSON: https://rewindex.com/api/v1/changes/r96fe0f0ccaff0a · Generated 2026-10-24T16:09:05.356Z