# Dialpad: Incident updated: Some customers may be experiencing degraded performance with AI agents.

> Incident updated: Some customers may be experiencing degraded performance with AI agents.. Detected 2026-11-04 by Rewindex: what changed on Dialpad’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r93c3a12a7d835e
Last updated: 2026-11-04T19:03:52Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-04 19:03 UTC · Detected: 2026-11-04 19:03 UTC
- [Source: https://status.dialpad.com/incidents/d433nmhvmxp3](https://status.dialpad.com/incidents/d433nmhvmxp3)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)
- Versions: before incident\_version:121/d433nmhvmxp3@fbcac63dceee → after incident\_version:121/d433nmhvmxp3@85838ff7d645
- Change 1 of 2 for this incident

Incident page (full timeline): [Some customers may be experiencing degraded performance with AI agents.](https://rewindex.com/company/dialpad/incidents/d433nmhvmxp3.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-11-04 18:57 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-04 19:03 UTC | Incident updated: Some customers may be experiencing degraded performance with AI agents. (this change) | Normal progress |
| 2026-11-04 19:13 UTC | [Incident updated: Some customers may be experiencing degraded performance with AI agents.](https://rewindex.com/change/rbddfd6132c48f0.md) | Normal progress |

Next: [change](https://rewindex.com/change/rbddfd6132c48f0.md) · All Dialpad changes: [timeline](https://rewindex.com/company/dialpad/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Some customers may be experiencing degraded performance with AI agents. on Dialpad’s status page, changed 2026-11-04 19:03 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/r93c3a12a7d835e
- Citation: Dialpad, “Incident updated: Some customers may be experiencing degraded performance with AI agents.” (2026-11-04 19:03 UTC). Archived by Rewindex: https://rewindex.com/change/r93c3a12a7d835e (CC BY 4.0).
- Markdown link: `[Dialpad: Incident updated: Some customers may be experiencing degraded performance with AI agents. (2026-11-04)](https://rewindex.com/change/r93c3a12a7d835e)`


---
Canonical: https://rewindex.com/change/r93c3a12a7d835e · Markdown: https://rewindex.com/change/r93c3a12a7d835e.md · JSON: https://rewindex.com/api/v1/changes/r93c3a12a7d835e · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:04:19.672Z