# Dialpad: Incident updated: Service degradation affecting Dialpad AI Voice and Text Agents

> Incident updated: Service degradation affecting Dialpad AI Voice and Text Agents. Detected 2026-11-02 by Rewindex: what changed on Dialpad’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r9359a4366540b0
Last updated: 2026-11-02T23:33:48Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-02 23:33 UTC · Detected: 2026-11-02 23:33 UTC
- [Source: https://status.dialpad.com/incidents/swrvyzz0pn36](https://status.dialpad.com/incidents/swrvyzz0pn36)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)
- Versions: before incident\_version:121/swrvyzz0pn36@fecd60f01bc0 → after incident\_version:121/swrvyzz0pn36@441d48289d7e
- Change 5 of 6 for this incident

Incident page (full timeline): [Service degradation affecting Dialpad AI Voice and Text Agents](https://rewindex.com/company/dialpad/incidents/swrvyzz0pn36.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-11-02 23:25 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 22:05 UTC | [Major incident: Service degradation affecting Dialpad AI Voice Agent](https://rewindex.com/change/iafe08d616acab1.md) | degradation |
| 2026-11-02 22:33 UTC | [Incident silently edited: Service degradation affecting Dialpad AI Voice and Text Agents](https://rewindex.com/change/r853312a4389f0b.md) | Wording only |
| 2026-11-02 22:53 UTC | [Incident updated: Service degradation affecting Dialpad AI Voice and Text Agents](https://rewindex.com/change/rd8b504ea08a846.md) | Normal progress |
| 2026-11-02 23:23 UTC | [Incident updated: Service degradation affecting Dialpad AI Voice and Text Agents](https://rewindex.com/change/r95a9a2d4201603.md) | Normal progress |
| 2026-11-02 23:33 UTC | Incident updated: Service degradation affecting Dialpad AI Voice and Text Agents (this change) | Normal progress |
| 2026-11-02 23:43 UTC | [Incident updated: Service degradation affecting Dialpad AI Voice and Text Agents](https://rewindex.com/change/r5c4f6906e6a770.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r95a9a2d4201603.md) · Next: [change](https://rewindex.com/change/r5c4f6906e6a770.md) · All Dialpad changes: [timeline](https://rewindex.com/company/dialpad/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Service degradation affecting Dialpad AI Voice and Text Agents on Dialpad’s status page, changed 2026-11-02 23:33 UTC (change 5 of 6).

- Canonical URL: https://rewindex.com/change/r9359a4366540b0
- Citation: Dialpad, “Incident updated: Service degradation affecting Dialpad AI Voice and Text Agents” (2026-11-02 23:33 UTC). Archived by Rewindex: https://rewindex.com/change/r9359a4366540b0 (CC BY 4.0).
- Markdown link: `[Dialpad: Incident updated: Service degradation affecting Dialpad AI Voice and Text Agents (2026-11-02)](https://rewindex.com/change/r9359a4366540b0)`


---
Canonical: https://rewindex.com/change/r9359a4366540b0 · Markdown: https://rewindex.com/change/r9359a4366540b0.md · JSON: https://rewindex.com/api/v1/changes/r9359a4366540b0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:15:51.268Z