# Twilio: Incident updated: SMS Delivery Failures from Twilio to Multiple Networks in South Africa

> Incident updated: SMS Delivery Failures from Twilio to Multiple Networks in South Africa. Detected 2026-10-23 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r8da08a17e8d6ad
Last updated: 2026-10-23T21:03:53Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 21:03 UTC · Detected: 2026-10-23 21:03 UTC
- [Source: https://status.twilio.com/incidents/xcbrh41hy85d](https://status.twilio.com/incidents/xcbrh41hy85d)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/xcbrh41hy85d@98c8b39ba622 → after incident\_version:125/xcbrh41hy85d@744357ad9944
- Change 1 of 6 for this incident

Incident page (full timeline): [SMS Delivery Failures from Twilio to Multiple Networks in South Africa](https://rewindex.com/company/twilio/incidents/xcbrh41hy85d.md)
## What changed

**1. Added: Update** (identified) · 2026-10-23 20:53 UTC

```diff
+ Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 21:03 UTC | Incident updated: SMS Delivery Failures from Twilio to Multiple Networks in South Africa (this change) | Normal progress |
| 2026-10-23 23:03 UTC | [Incident updated: SMS Delivery Failures from Twilio to South Africa](https://rewindex.com/change/r55e494bc79ad42.md) | Normal progress |
| 2026-10-23 23:23 UTC | [Incident updated: SMS Delivery Failures from Twilio to Multiple Networks in South Africa](https://rewindex.com/change/r0b67b794d24baa.md) | Normal progress |
| 2026-10-24 01:23 UTC | [Incident updated: SMS Delivery Failures from Twilio to South Africa](https://rewindex.com/change/rc59b054b5237bd.md) | Normal progress |
| 2026-10-24 05:33 UTC | [Incident updated: SMS Delivery Failures from Twilio to Multiple Networks in South Africa](https://rewindex.com/change/r81aa83c4769754.md) | Normal progress |
| 2026-10-24 06:03 UTC | [Incident updated: SMS Delivery Failures from Twilio to Multiple Networks in South Africa](https://rewindex.com/change/r14007d3d0188f0.md) | Normal progress |

Next: [change](https://rewindex.com/change/r55e494bc79ad42.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Failures from Twilio to Multiple Networks in South Africa on Twilio’s status page, changed 2026-10-23 21:03 UTC (change 1 of 6).

- Canonical URL: https://rewindex.com/change/r8da08a17e8d6ad
- Citation: Twilio, “Incident updated: SMS Delivery Failures from Twilio to Multiple Networks in South Africa” (2026-10-23 21:03 UTC). Archived by Rewindex: https://rewindex.com/change/r8da08a17e8d6ad (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Failures from Twilio to Multiple Networks in South Africa (2026-10-23)](https://rewindex.com/change/r8da08a17e8d6ad)`


---
Canonical: https://rewindex.com/change/r8da08a17e8d6ad · Markdown: https://rewindex.com/change/r8da08a17e8d6ad.md · JSON: https://rewindex.com/api/v1/changes/r8da08a17e8d6ad · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:28.702Z