# Salesloft: Incident updated: Groove Dialer: Calls failing for some customers

> Incident updated: Groove Dialer: Calls failing for some customers. Detected 2026-10-27 by Rewindex: what changed on Salesloft’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r8a01d3b1055b71
Last updated: 2026-10-27T14:23:15Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-27 14:23 UTC · Detected: 2026-10-27 14:23 UTC
- [Source: https://status.salesloft.com/incidents/01M5YS1SESKXZNHSB47PX0108Q](https://status.salesloft.com/incidents/01M5YS1SESKXZNHSB47PX0108Q)
- [Company: Salesloft](https://rewindex.com/company/salesloft.md)
- Versions: before incident\_version:256/01M5YS1SESKXZNHSB47PX0108Q@691098b79415 → after incident\_version:256/01M5YS1SESKXZNHSB47PX0108Q@893f5540b81a
- Change 2 of 4 for this incident

Incident page (full timeline): [Groove Dialer: Calls failing for some customers](https://rewindex.com/company/salesloft/incidents/01M5YS1SESKXZNHSB47PX0108Q.md)
## What changed

**1. Added: Update** (investigating) · 2026-10-27 14:19 UTC

```diff
+ Our engineers are actively investigating call issues with Dialer. Next update shall be provided in 30min
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-27 13:33 UTC | [Major incident: Groove Dialer: Calls failing for some customers](https://rewindex.com/change/i2897fa87314113.md) | outage |
| 2026-10-27 14:23 UTC | Incident updated: Groove Dialer: Calls failing for some customers (this change) | Normal progress |
| 2026-10-27 16:03 UTC | [Incident updated: Groove Dialer: Calls failing for some customers](https://rewindex.com/change/r9a302319cc611b.md) | Normal progress |
| 2026-10-27 17:23 UTC | [Incident updated: Groove Dialer: Calls failing for some customers](https://rewindex.com/change/r36ceecbaba6dea.md) | Normal progress |

Previous: [change](https://rewindex.com/change/i2897fa87314113.md) · Next: [change](https://rewindex.com/change/r9a302319cc611b.md) · All Salesloft changes: [timeline](https://rewindex.com/company/salesloft/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Groove Dialer: Calls failing for some customers on Salesloft’s status page, changed 2026-10-27 14:23 UTC (change 2 of 4).

- Canonical URL: https://rewindex.com/change/r8a01d3b1055b71
- Citation: Salesloft, “Incident updated: Groove Dialer: Calls failing for some customers” (2026-10-27 14:23 UTC). Archived by Rewindex: https://rewindex.com/change/r8a01d3b1055b71 (CC BY 4.0).
- Markdown link: `[Salesloft: Incident updated: Groove Dialer: Calls failing for some customers (2026-10-27)](https://rewindex.com/change/r8a01d3b1055b71)`


---
Canonical: https://rewindex.com/change/r8a01d3b1055b71 · Markdown: https://rewindex.com/change/r8a01d3b1055b71.md · JSON: https://rewindex.com/api/v1/changes/r8a01d3b1055b71 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:36:01.313Z