# ElevenLabs: Incident updated: ElevenCreative - Image & Video - Degraded performance

> Incident updated: ElevenCreative - Image & Video - Degraded performance. Detected 2026-10-30 by Rewindex: what changed on ElevenLabs’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r86cce6eadaae2e
Last updated: 2026-10-30T11:03:13Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-30 11:03 UTC · Detected: 2026-10-30 11:03 UTC
- [Source: https://status.elevenlabs.io/incidents/01M661PASVTZR2HZ6B8CY5XB3D](https://status.elevenlabs.io/incidents/01M661PASVTZR2HZ6B8CY5XB3D)
- [Company: ElevenLabs](https://rewindex.com/company/elevenlabs.md)
- Versions: before incident\_version:14/01M661PASVTZR2HZ6B8CY5XB3D@ad55930ab999 → after incident\_version:14/01M661PASVTZR2HZ6B8CY5XB3D@c774590cb4d8
- Change 3 of 3 for this incident

Incident page (full timeline): [ElevenCreative - Image & Video - Degraded performance](https://rewindex.com/company/elevenlabs/incidents/01M661PASVTZR2HZ6B8CY5XB3D.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-30 11:01 UTC
```

**3. Changed: Update** (investigating) · 2026-10-30 09:04 UTC

```diff
- We are investigating elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative. Some generations may get stuck or fail to complete. Our team is actively looking into the cause and will post updates as we learn more.
+ We are investigating elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative. Some generations may get stuck or fail to complete. Our team is actively looking into the cause and will post updates as we learn more.
```

**4. Added: Update** (resolved) · 2026-10-30 11:01 UTC

```diff
+ The issue affecting image and video generation, Flows, and MCP in ElevenCreative has been resolved. Generations are completing normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-30 09:33 UTC | [Incident silently edited: ElevenCreative - Image & Video - Degraded performance](https://rewindex.com/change/rfc85872b971e0b.md) | Wording only |
| 2026-10-30 10:53 UTC | [Incident updated: ElevenCreative - Image & Video - Degraded performance](https://rewindex.com/change/rc402a34d5c311f.md) | Normal progress |
| 2026-10-30 11:03 UTC | Incident updated: ElevenCreative - Image & Video - Degraded performance (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rc402a34d5c311f.md) · All ElevenLabs changes: [timeline](https://rewindex.com/company/elevenlabs/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r86cce6eadaae2e · Markdown: https://rewindex.com/change/r86cce6eadaae2e.md · JSON: https://rewindex.com/api/v1/changes/r86cce6eadaae2e · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T11:25:54.108Z