# SendGrid: Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-24 06:03 UTC · Detected: 2026-10-24 06:03 UTC
- [Source: https://status.sendgrid.com/incidents/52y5t9kgn4h6](https://status.sendgrid.com/incidents/52y5t9kgn4h6)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)
- Versions: before incident\_version:258/52y5t9kgn4h6@7df0a08e0729 → after incident\_version:258/52y5t9kgn4h6@5ead3978cf48
- Change 5 of 5 for this incident

Incident page (full timeline): [SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil](https://rewindex.com/company/sendgrid/incidents/52y5t9kgn4h6.md)
## What changed

**1. Changed: Title**

```diff
- SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil
+ SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil
```

**2. Changed: Status**

```diff
- monitoring
+ resolved
```

**3. Added: Resolved time**

```diff
+ 2026-10-24 06:02 UTC
```

**4. Added: Update** (resolved) · 2026-10-24 06:02 UTC

```diff
+ The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Claro network subscribers in Brazil is operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 21:13 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil](https://rewindex.com/change/r675cc06ef1b6c6.md) | Normal progress |
| 2026-10-23 23:13 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil](https://rewindex.com/change/r47b9b55584568c.md) | Normal progress |
| 2026-10-24 00:33 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil](https://rewindex.com/change/r2d16dc7095f2c2.md) | Normal progress |
| 2026-10-24 02:33 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil](https://rewindex.com/change/rce3980cf024c6f.md) | Normal progress |
| 2026-10-24 06:03 UTC | Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rce3980cf024c6f.md) · All SendGrid changes: [timeline](https://rewindex.com/company/sendgrid/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r816f91bc9ea20f · Markdown: https://rewindex.com/change/r816f91bc9ea20f.md · JSON: https://rewindex.com/api/v1/changes/r816f91bc9ea20f · Generated 2026-10-24T12:02:47.140Z