# Twilio: Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil

> Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil. Detected 2026-10-20 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r807629bcd48db9
Last updated: 2026-10-20T20:23:23Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-20 20:23 UTC · Detected: 2026-10-20 20:23 UTC
- [Source: https://stspg.io/8dgpv320jqnt](https://stspg.io/8dgpv320jqnt)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/80ff57wx2m40@84d2c07aa564 → after incident\_version:125/80ff57wx2m40@04151072d1fe
- Change 13 of 13 for this incident

Incident page (full timeline): [SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil](https://rewindex.com/company/twilio/incidents/80ff57wx2m40.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-20 20:14 UTC
```

**3. Added: Update** (resolved) · 2026-10-20 20:14 UTC

```diff
+ We have completed our investigation. This event did not cause performance degradation beyond the expected behavior for this Brazilian carrier, which may retry delivery attempts for up to 24 hours before setting a final status. All systems are operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-18 23:43 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil](https://rewindex.com/change/r1fb87abfe9e23e.md) | Normal progress |
| 2026-10-19 01:53 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil](https://rewindex.com/change/r9d9ec943b8474f.md) | Normal progress |
| 2026-10-19 05:13 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil](https://rewindex.com/change/r8ef4cf9733213e.md) | Normal progress |
| 2026-10-19 07:13 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil](https://rewindex.com/change/r9967567e8e00d3.md) | Normal progress |
| 2026-10-19 11:13 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil](https://rewindex.com/change/r411cdbc0df05a7.md) | Normal progress |
| 2026-10-19 13:03 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil](https://rewindex.com/change/r783105962d811e.md) | Normal progress |
| 2026-10-19 14:03 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil](https://rewindex.com/change/ra6fe53e7cf5c9a.md) | Normal progress |
| 2026-10-19 16:03 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil](https://rewindex.com/change/rba23eb4cd9dd50.md) | Normal progress |
| 2026-10-19 20:03 UTC | [Incident updated: SMS Delivery Delays From a Subset of Twilio Short Codes to Brisanet Brazil](https://rewindex.com/change/r7281fcb1437ba9.md) | Normal progress |
| 2026-10-20 04:13 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil](https://rewindex.com/change/re2f88be6a3fdcf.md) | Normal progress |
| 2026-10-20 14:03 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil](https://rewindex.com/change/r2e7dd39dc767f5.md) | Normal progress |
| 2026-10-20 16:03 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil](https://rewindex.com/change/rad09dbc720fdb2.md) | Normal progress |
| 2026-10-20 20:23 UTC | Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rad09dbc720fdb2.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil on Twilio’s status page, changed 2026-10-20 20:23 UTC (change 13 of 13).

- Canonical URL: https://rewindex.com/change/r807629bcd48db9
- Citation: Twilio, “Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil” (2026-10-20 20:23 UTC). Archived by Rewindex: https://rewindex.com/change/r807629bcd48db9 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (2026-10-20)](https://rewindex.com/change/r807629bcd48db9)`


---
Canonical: https://rewindex.com/change/r807629bcd48db9 · Markdown: https://rewindex.com/change/r807629bcd48db9.md · JSON: https://rewindex.com/api/v1/changes/r807629bcd48db9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:58:50.746Z