# Gorgias: Incident updated: Degraded Voice performance

> Incident updated: Degraded Voice performance. Detected 2026-11-05 by Rewindex: what changed on Gorgias’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r7ffecbf32a52e7
Last updated: 2026-11-05T15:54:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-05 15:54 UTC · Detected: 2026-11-05 15:54 UTC
- [Source: https://status.gorgias.com/incidents/4txgfck64b47](https://status.gorgias.com/incidents/4txgfck64b47)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)
- Versions: before incident\_version:329/4txgfck64b47@7c80857b2339 → after incident\_version:329/4txgfck64b47@4e80a716ae6f
- Change 1 of 2 for this incident

Incident page (full timeline): [Degraded Voice performance](https://rewindex.com/company/gorgias/incidents/4txgfck64b47.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-11-05 15:44 UTC

```diff
+ A fix has been deployed and calls and SMS are recovering. We’re monitoring the results.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-05 15:54 UTC | Incident updated: Degraded Voice performance (this change) |  |
| 2026-11-05 16:03 UTC | [Incident updated: Degraded Voice performance](https://rewindex.com/change/r0b6b2f6360f0a5.md) |  |

Next: [change](https://rewindex.com/change/r0b6b2f6360f0a5.md) · All Gorgias changes: [timeline](https://rewindex.com/company/gorgias/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Degraded Voice performance on Gorgias’s status page, changed 2026-11-05 15:54 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/r7ffecbf32a52e7
- Citation: Gorgias, “Incident updated: Degraded Voice performance” (2026-11-05 15:54 UTC). Archived by Rewindex: https://rewindex.com/change/r7ffecbf32a52e7 (CC BY 4.0).
- Markdown link: `[Gorgias: Incident updated: Degraded Voice performance (2026-11-05)](https://rewindex.com/change/r7ffecbf32a52e7)`


---
Canonical: https://rewindex.com/change/r7ffecbf32a52e7 · Markdown: https://rewindex.com/change/r7ffecbf32a52e7.md · JSON: https://rewindex.com/api/v1/changes/r7ffecbf32a52e7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:42:22.102Z