# Gorgias: Incident updated: Degraded performance on some services

> Incident updated: Degraded performance on some services. Detected 2026-11-05 by Rewindex: what changed on Gorgias’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r7c9bad348f94b4
Last updated: 2026-11-05T16:13:57Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-05 16:13 UTC · Detected: 2026-11-05 16:13 UTC
- [Source: https://status.gorgias.com/incidents/dxjkc2gt867x](https://status.gorgias.com/incidents/dxjkc2gt867x)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)
- Versions: before incident\_version:329/dxjkc2gt867x@c4b74e9ff903 → after incident\_version:329/dxjkc2gt867x@38c4ad2f26da
- Change 6 of 7 for this incident

Incident page (full timeline): [Degraded performance on some services](https://rewindex.com/company/gorgias/incidents/dxjkc2gt867x.md)
## What changed

**1. Added: Update** (investigating) · 2026-11-05 16:04 UTC

```diff
+ We have identified several degraded performance on some services. We are actively working to address this situation. Here the list of service affected: Mobile application Communication between 3rd Parties application and Gorgias
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 21:56 UTC | [Major incident: Degraded performance on some services](https://rewindex.com/change/i397393d83b2ed7.md) | degradation |
| 2026-11-03 22:33 UTC | [Incident updated: Degraded performance on some services](https://rewindex.com/change/r77c35747973473.md) | Normal progress |
| 2026-11-04 05:03 UTC | [Incident updated: Degraded performance on some services](https://rewindex.com/change/r04dcbcb0ac6a98.md) | Normal progress |
| 2026-11-04 05:43 UTC | [Incident updated: Degraded performance on some services](https://rewindex.com/change/r4ab846bbc51f67.md) | Normal progress |
| 2026-11-05 15:34 UTC | [Incident updated: Degraded performance on some services](https://rewindex.com/change/r8197d725f2d3c5.md) | Normal progress |
| 2026-11-05 16:13 UTC | Incident updated: Degraded performance on some services (this change) | Normal progress |
| 2026-11-06 20:13 UTC | [Incident updated: Degraded performance on some services](https://rewindex.com/change/r190b3516dad7ab.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r8197d725f2d3c5.md) · Next: [change](https://rewindex.com/change/r190b3516dad7ab.md) · All Gorgias changes: [timeline](https://rewindex.com/company/gorgias/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Degraded performance on some services on Gorgias’s status page, changed 2026-11-05 16:13 UTC (change 6 of 7).

- Canonical URL: https://rewindex.com/change/r7c9bad348f94b4
- Citation: Gorgias, “Incident updated: Degraded performance on some services” (2026-11-05 16:13 UTC). Archived by Rewindex: https://rewindex.com/change/r7c9bad348f94b4 (CC BY 4.0).
- Markdown link: `[Gorgias: Incident updated: Degraded performance on some services (2026-11-05)](https://rewindex.com/change/r7c9bad348f94b4)`


---
Canonical: https://rewindex.com/change/r7c9bad348f94b4 · Markdown: https://rewindex.com/change/r7c9bad348f94b4.md · JSON: https://rewindex.com/api/v1/changes/r7c9bad348f94b4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T05:26:44.713Z